Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
How do you list anything bigger than 61cm? Part two.
Haven't had much time on this yet but first attempts with this new listing format today is like this to get back to your own carrier who will take your large/small items, (preview works, not tested with listing): Still start with over £750 - £800 is ...
User
Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...
Royal Mail tracking
Most tracking services are very good but not Royal Mail. When checking the tracking for Royal Mail for goods supplied by an e bay seller the Royal Mail site says the tracking will be updated when they try to deliver. Now that is not much good if you ...
Having to opt out of Simple Delivery on EVERY LISTING
OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...
Marking an item as dispatched
Have successfully used eBay for many many years, and have always posted via Royal Mail and done my own labelling. Sent an item the same way a few days ago and cannot find any way of marking the item as “dispatched”, so ebay keeps saying the item is o...
Very possible fraudulent Buyer
Hi have just sold my husbands camera to the highest bidder, went through the process of taking it to the post office using Ebays prepaid label. When I got home my hubby told me he has just checked the address of the buyer, and it seems that the perso...
Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?
I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...
Resolved! Someone used my items images to make a sale..
As above. What can be done about this? Surly this is not allowed?
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
Is GSP broken?
Two items recently I've sold using Simple Delivery for UK buyers and GSP setup on the listings for non-UK buyers. Both times the item was won by someone abroad and they end up at the end of the auction being asked for their delivery information! And ...
Should requiring payment method trigger an automatic payment on auctions?
I have this setting enabled in buyer rules'Require buyers to provide a payment method before they place a bid'(here https://www.ebay.co.uk/bmgt/buyerrequirements) My understanding was that should trigger an automatic payment 3 days after the end of a...
Anyone else getting 'This listing has a policy violation. It's hidden until you can fix it.'?
I've just listed a shirt for sale and get a "This listing has a policy violation. It's hidden until you can fix it." message.When I click on 'Resolve issue' there are no issues reported!Anyone else getting this?
Making a refund
An item was returned to me, correctly. I'm trying to make the refund but the Ebay system won't let me. (The money is in my account, before you ask!) Is it me or is there a current fault with Ebay?
Payout on hold
My payout has been on hold for over a week. I have added bank details but it is still saying under review.
Posatge costs who pays now?
HiI have returned recently to ebay to sell some items, but I can't make sense out of the postage situation? I used to post mailing costs and the buyer would pay and I paid a 10% fee, what has altered it shows me as paying??
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