12-08-2025 9:12 AM
I have this setting enabled in buyer rules
'Require buyers to provide a payment method before they place a bid'
(here https://www.ebay.co.uk/bmgt/buyerrequirements)
My understanding was that should trigger an automatic payment 3 days after the end of an auction, but I can't find where I read that now, have I got that wrong?
12-08-2025 9:31 AM
No, you have the right of it. eBay introduced this optional Buyer rule to cut down on unpaid auction wins.
For those unfamiliar a shortcut to access is:
Seller Hub > Shortcuts > Block Bidders > Buyer Rules then tick first box.
12-08-2025 9:42 AM
Thanks, that's what I had understood should be happening, but a few times recently it hasn't and ebay customer services didn't seem to be aware of any automatic payment functionality and just said to cancel as unpaid.
Do you know if there's a link anywhere explaining how this should work?
12-08-2025 9:42 AM
@wellingnorth wrote:I have this setting enabled in buyer rules
'Require buyers to provide a payment method before they place a bid'
(here https://www.ebay.co.uk/bmgt/buyerrequirements)
My understanding was that should trigger an automatic payment 3 days after the end of an auction, but I can't find where I read that now, have I got that wrong?
For the buyer the payment will be taken automatically as soon as the auction ends or it did for me when a seller had it enabled.