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Forum Posts

more simple delivery woes ,no sizes over 61cm?

listing a wooden item that's over 61cm and no option ,all 61 x 45 x45cm ? or smaller its says ,,Ensure the package is not heavier or larger than your size selection to avoid additional costs deducted from your account... so how do you list it under s...

Ebay is it declining?

HelloI am beginning to wonder if eBay is on a rapid decline! Speaking to some other users I know personally we are all saying that, with all the recent 'revisions' that have ocurred recently the sales have declined. I have seen this myself and I feel...

Resolved! Parcel

I posted some gold item on ebay by using RM guaranteed special delivery .The delivery was delayed and buyet opened case and ebay closed case with refund .However the item was delivered with proof of signature and a picture next day after the case was...

Resolved! Royal Mail head scratcher

I had 2 cards left by the postie the other day, from separate sellers, while I was out. Today I go to my local RM collection centre to collect both items. Only 1 item here the postmaster says. I ask him to check but no only 1 item there. So I get hom...

Resolved! Buyer received goods late but didn't pay

I shipped the goods to the buyer. Evri lost the parcel, so being a good guy I refunded the buyer and chased compensation from Evri. Evri did nothing much, but when I reviewed the claim on line, 7 weeks later, I found the item was delivered. Evri prov...

Providing Photo ID

eBay is asking for photo ID to continue selling, but I am very uncomfortable uploading my ID onto their system, where they'll store it for who knows how long. Does anyone know if they will accept a link to the photo on Dropbox or Google Drive instead...

Bait n Switch Buyers

Recently I've experienced a second buyer claiming damage and NAD item to a well packaged item with no damage on sending or evidence of damaged packaging , clear, though limited number of, photographs of a perfect item. First item was a watch, thankfu...

DVDs - Custom or Simple Delivery?

On the Royal Mail web site, it gives the maximum size of a Large Letter, and it also gives examples - specifically DVDs. But when trying to list a DVD as a Large Letter on ebay, it only allows Simple Delivery, even though ebay's example of a Large Le...

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

Buyer wanting refund on known working item

Hi all, I've recently sold a DJI drone with a care plan remainding on it. When the buyer recieved the item he angrily sent two messages saying it was broken and started the returns process immediately.I know for a fact the device was working fully be...

Sales of counterfeit goods

I caught a few minutes of Rip-Off Britain on the BBC today, where they were talking about fake goods being sold online. Unfortunately I only caught the end of it, but I think they were saying that digital sales platforms might be as responsible as th...

Emails from eBay about seller status

Good day all and happy new year. i got an email from eBay saying the my sales performance wasn’t up to scratch and that I needed to sort it out by the 20th of February or things would occur where I would get less listings or discounts. my sales on eB...