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Additional fees on private listings

Hi, does anybody know why there is an additional fee above the buyer protection fee and the 4% on private listings. I am for example listing an item for £29 including postage. When I view my own listing, I see the price is £37.60 broken down to item ...

Resolved! Option to send invoices disappeared

Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...

Buyer claims item not as described

After 28 days, buyer initially reported that they did not received item. After two hour or so, I recieved an email saying that buyer wants to return item as it is not as recived, without even giving any further details. This seems to be but a very su...

Postage option unavailable

Why cant i select 2nd class royal mail postage for 87p? on all my orders its doing the same i comcpleted a order this afternoon at 1pm but now its 10:30 & suddenly broken? no listings has been revised & no changes When i go to purchase my label it de...

User avatar by Contributor
  • 236 Views
  • 9 replies
  • 2 kudos

Maybe Unique situation..: Selling privileges restricted

Hello people. I hope you can help..I know there are many posts like my problem, but I can't find anything similar, so maybe it is unique. Or maybe I do not get something, I will try to explain my problems shortly and clearly. Starting with my "journe...

User avatar by Contributor
  • 811 Views
  • 16 replies
  • 0 kudos

Resolved! Having to opt out of Simple Delivery on EVERY LISTING

OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...

User avatar by Engager
  • 22889 Views
  • 403 replies
  • 20 kudos

Listing glitch

Over the last couple of days when listing post cards, I have noticed that if I fail to fill in one of the mandatory "item specifics" and then go back to revise it later, that at the same time, my custom postage is automatically changed to Simple Deli...

Resolved! VAT added to private seller

Hi. I've had VAT added to my item. I am a private seller, not selling for profit, I'm not vat registered. I'm selling from the UK to the UK. Why is eBay adding 20% vat to my listing. I spoke to that support and they are absolutely sure this is correc...

Red flagged when selling

Hi all, I’m trying to sell various items, changing the delivery to post only and second class post. Each time I do this I get a red flag and it tells me that there is something wrong with the delivery charge. I’ve sold loads of items this way before....

User avatar by Contributor
  • 147 Views
  • 2 replies
  • 0 kudos

The new when we get paid rules from February.

Ebay was always heavily weighted in favour of the Buyers, but this new mad rule thats coming in next month about having to wait two days after delivery is confirmed to get paid is simply beyond the pale. And sometimes delivery conformation never come...

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