Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Long term outlook for Ebay
I've began to wonder about the long term viability of Ebay. Over the past year or so there have been so many changes from both Ebay and the implementation of government requirements, each one impacting on the ability to sell your items easily. We see...
Buyer says they haven’t received item but tracking says delivered
Hi everyoneits my first time selling on eBay and I managed to sell an item for a good amount. I was so happy because the money is going towards an important move. I made sure I posted the item out literally the same day using evri simple delivery wit...
2 items sold, eBay combined items into one order. Fails as 2 Medium parcels
A buyer purchased 2 items from me, both medium parcel on the simple postage methodthe buyer was invoiced for an order containing both items paid for both items including combined shipping fee.Both boxes were medium parcel, impossible to fit into one ...
Performance / Sales total for this year problem.
I am just about to start my accounts for the year and cannot access the total sales figurefor this year. I click on Myebay, change the sales report from 31 days to this year, press generate reportand it clicks back to 31 days with 'We ran into a prob...
When listing clothing why must pre designated 'department' be selected?
Listing an item of men's clothing I wasn't able to complete unless I completed 'Department' but that only includes women's, teens or adult unisex?
Resolved! Item not received
I'm a private seller and have been using Ebay for 20yrs at least. I've just had a dispute notice today from eBay regarding an item I sold back in 13th April! The buyer is saying they didn't get the item. It looks like they did raise the issue in Sept...
Resolved! Lost in the post. Who pays the refund?
I can see trouble ahead! I sold an item and (as you have to) paid for the eBay postage label (simple delivery). It was posted on Tuesday, and went "Tracked48" by Royal Mail. It's now Sunday and the item hasn't been delivered. Now, in the Olden Days (...
Description formatting issues when revising advert on phone
Is anyone else experiencing problems with a nicely structured advert description becoming scrambled with formatting code added when you revise an advert on a mobile phone? I usually create my adverts on ebay.co.uk then save for later, then add my pho...
Buyer must have chosen wrong postage label on simple delivery
I just sold a pair of badminton rackets but the buyer chose & paid for Yodel (whom I never use so I'm not familiar with their parcel sizes) so I printed out the label but when I got it to the shop who takes Yodel they said the parcel was too long & r...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
Simple delivery wrong label
After faffing around with 'simple delivery' (been here 24 years) II listed an item which eBbay decided would charge the customer either £3.38 or £4.00 depending which service the customer wanted.Ok I'll go with that...then the item sells . Buyer sele...
PRIVATE SELLER AUCTION LOTS NOT SHOWING UP WHEN LOTS ARE VIEWED IN TIME ENDING ORDER
Have any other private sellers noticed that if they sell items by auction and then put all the items in that category into the time order of finishing their items are not there.Search for the item by name and it is there , but just searching randomly...
Terrible sales
Why are sales so bad? And returns so high? This has been the worst year I have had on eBay. I am thinking of giving it until Christmas….but if it continues to be this bad I will shut shop and go elsewhere to sell. Are anyone’s else’s sales suffering?
Resolved! Buyer with 0 feedback and brand new account – worried about potential scam
Hi everyone,I’ve just sold a book on eBay for £69.99, but I’ve noticed the buyer only registered yesterday and has zero feedback. The item is due to be collected by Royal Mail on Saturday (standard tracked delivery), but I’m now feeling quite uneasy ...
Insurgion fre
Hello just a quick question I’ve received loads of insurgent fees from you for listing goods and I’m just curious to know where they came from could you please expand a little more or at least have a look for me to see if this is correct? Many thanks
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