Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Buyer in Channel Islands unable to pay
I have had an issue with a buyer being unable to pay as they say I do not post to Channel Islands. I have not excluded CI from the domestic postage locations that I send to. I sought help yesterday and was told that I have excluded Guernsey and Jerse...
Performance / Sales total for this year problem.
I am just about to start my accounts for the year and cannot access the total sales figurefor this year. I click on Myebay, change the sales report from 31 days to this year, press generate reportand it clicks back to 31 days with 'We ran into a prob...
Introducing automated positive feedback... April 2025
Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...
Resolved! Message confusion
I sent a message to a buyer letting them know that delivery would be on XX in case they were waiting in for it. Sent the message & then followed 2 failed delivery attempts. I've just checked the message I sent & I'm not sure about the message below i...
VAT on Used Ladies Clothes
Morning I have an eBay shop which has now reached the £90,000 VAT threshold and must register with HMRC. I’ve contacted three separate Accountants who have all told me conflicting evidence. I sell used ladies clothing … will I owe 20% off the turnove...
Making Tax Digital for Income Tax
With the MTD for IT becoming mandatory from April 2026 what low cost accounting software do other Ebayers use that will make this possible. With profit margins squeezed and postage costs forever increasing turnover can be high enough to make MTD mand...
eBay Emails - too long for DPD
Is it just me - or do others have this problem, DPD will send delivery notifications and drop off passes direct to the customer once we enter their email address when we book on through their portal - but the long complicated emails eBay give us - so...
Global Shipping Program Scammers
22 years on eBay and I've picked up on many scams, which they don't have safeguards for. The latest frustration for me is Global Shipping, and this is becoming such a problem, it's likely I'll be removing the option from my store. The GSP was suppose...
posting cylinder shaped parcels with simple delivery
hello - i want to sell some unfolded posters and dispatch them rolled up in cardboard cylinders. the simple delivery rules all seem to be about box shaped parcels. i seem to remember a while back that royal mail had unfathomable rules for cylinders t...
Resolved! Policy Violation
I listed 3 items today. I put a link to YT on them all and a comment to contact me if any questions. One item came back with policy violation? I requested a phone call, the agent advised me to remove the YT link and the contact me. I did tell him I d...
Buyers receiving empty boxes? New Scam?
So these are all simple delivery parcels however I have had 3 people saying that the parcel is empty. Because it's simple delivery it is dealt with by eBay but is this a new scam exploiting simple delivery? And at what point will this possibly impact...
Resolved! Seven failed collections....and counting.
What is wrong with people who it seems cannot read or understand the simplest information? I have had an item on sale for `COLLECTION ONLY`, and have just had to cancel the sale for the SEVENTH time due to people buying this item and then asking to c...
New Buyer Fee = Good News For Private Sellers!
Now that ebay are adding this extra fee maybe they will actually allow private sellers to sell!Now that the buyer has to pay a buyers premium, ebay will be making money off the private seller from the sales!The more ebay push private sellers to reach...
Shipping US made items to USA
So, Royal Mail now has a system in place for dealing with US tariffs called "PDDP". First postal system in the world with a solution! For those of you who for some reason need to ship an item of US origin back to the US (warranty issue, received an d...
Please help - scammed
My son recently sold a camera lens for around £700 on eBay. It was in perfect condition as I helped pack it. After about a week the buyer claimed it had marks on the glass, which the photos didn’t really show. My son suggested it was dust and asked t...
Featured Posts
Q~~_7.JPG "plpmr"){kind=avatar}
