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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Open every Wednesday from 2pm-3pm

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Refund coming out of EBay available funds

So I had £258 in my available eBay balance. I needed to refund somebody around £100 and eBay took it straight from my available balance. How will they add the original purchase funds into my balance as I’ll not be sending the item anymore? Will I hav...

Simple Delivery - I want to do RM Special Delivery

Hello, I am a private seller and have listed my mobile phone for sale. I'd like to post out by Royal Mail Special Delivery by 1pm and its my understanding that RM will only insure mobile phones with this expensive postage and I don't think buyers min...

Buyer with 1 feedback

Hi So I sold my gaming laptop for £570 buyer has paid but I read so much *bleep* about how eBay sides with the buyer when they open a case regarding item not as described then they send you back some other *bleep* with a tracking link then eBay refun...

Confused over needing NI number and allowances

My non-related business *completely* died in May last year but I still had a huge tax bill from the previous tax year to pay off, so resorted to selling off a lot of my prized possessions on eBay to soften the blow. Today, I just got a notification a...

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Updates to eBay’s Promoted Listings programme

I'd love to see how eBay can justify this changed to "promoted listings". (In an email received a few minutes ago.) In future, if anyone ever clicks on a promoted listing, the promoted fee will be charged, even if the actual buyer did not find it thr...

Posting a camera with a battery via Royal Mail

I need to send a camera and battery to a buyer in Belfast from South West England, and am wondering what Royal Mail's current rules are for sending batteries. I'm having trouble finding a definitive answer when checking the Royal Mail prohibited item...

Resolved! Digital Sales Reporting

Can anyone let me know in simple terms please, what this all means? I am just selling items from around the house that have been lying around and are no longer needed or wanted. Granted I may have sold 30+ items and sales are in the region of £1500-2...

Resolved! Simply Delivery Query

Reading the email this morning I cannot feel anything but dread about the impending mandatory Simply Delivery Roll out! Does anyone else feel the same? Has anyone used it and can tell me I am worrying about nothing? I sell candles and other items, I ...

Rip off eBay

Another corrupt company has now shown me that they have joined the growing scam culture that is unfortunately being accepted in our country. It all comes down to the simple things that we are tought to avoid by our elders are now acceptable in today'...

VINTED

i Slightly Puzzled In The VINTED Has Not Asked For Theses Details Add your tax information to your account to continue to receive payouts BUT EBAY HAS

Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

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