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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team Community Team
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New Buyer Fee = Good News For Private Sellers!

Now that ebay are adding this extra fee maybe they will actually allow private sellers to sell!Now that the buyer has to pay a buyers premium, ebay will be making money off the private seller from the sales!The more ebay push private sellers to reach...

Buyer Protection - would be better as a buyer option

As it's been introduced, this Buyer Protection is effectively just a selling fee. Despite the protests that the buyer pays, it simply amounts to a price increase of 4-5% across the board, hidden from buyers unless they really dig deep, which will red...

User avatar by Contributor
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payouts

What has happened to payouts?Have been selling since 2010, have 100% feedback, and suddenly ebay are witholding payments for over a week.And what about international sales - how long will they take to pay out?

Resolved! Buyer Protection

Just noticed all my items listed this week Ebay have increased my starting price by 75p+ 4% this will impact on my sales as some items are listed low to sell. If Ebay want to get Buyer Protection from the Buyer they should add it at checkout so not t...

Click + Collect Problems!

I am a business seller and opted in for click + collect, so that buyers could use this option to receive their parcels. One particular customer kept buying items and it would show an ECP code when their order came through on my sales. On one order at...

Buyer refunded without returning the goods

Hello i was in hospital and 2 items request wanted to come back to me but i didnt responed ebay ruled in there favour without sending item back and i am now in debt on my account and been chased by a debt collector i told ebay that its theft by them ...

Ebay payments amendments

It seems that ebay are taking some notice of complaints, as they are now saying they will make payment for items under £25 once feedback is received whether sent tracked or not. Let's hope they pick up on other complaints too and act on them. Continu...

Accepting an offer is now a nightmare

I had a message asking if I'd take £9 for an item as an offer. I agreed. Trouble is the buyer sent the offer of £9 but it included the fees and I've ended up with £7 odd, I haven't got a clue about how to accept what I actually want for the item. Doe...

Weights and Measures

When I go to create a listing an item I now get a choice between Simple Delivery or Custom postage. If I select Simple Delivery I am asked to select a weight / size band from a choice of six. If I select Custom postage though, there is no where to en...

How are Buyer Protection Fees calculated?

I'm sure I've probably missed the obvious and am at risk of making myself look silly but get a different result to eBay when calculating Buyer Protection Fees. For example, I recently sold an item for £2.00 plus p&p. By my calculation the buyer shoul...

Resolved! Positive feedback recd for an item

Positive feedback for a DVD, however, I don't sell DVDs. When I list an item BIN price."your listing is now live" Check back later & to "view sellers other listings" totally inflated asking price.Any suggestions would B most appreciated.

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