Making a refund

[geoff1954]

An item was returned to me, correctly. I'm trying to make the refund but the Ebay system won't let me. (The money is in my account, before you ask!) 

Is it me or is there a current fault with Ebay?

[**peaseblossom**]

Someone else has said the same thing today so it could be a glitch.   You're trying to refund via the return case?  

[geoff1954]

Yes, to refund a return.