Marking an item as dispatched

[ezzers]

Have successfully used eBay for many many years, and have always posted via Royal Mail and done my own labelling. Sent an item the same way a few days ago and cannot find any way of marking the item as “dispatched”, so ebay keeps saying the item is overdue to be sent.  I have sent it, and have proof of posting. But now ebay is withholding funds for 14 days. On top of that, the funds due to me are minus the postage cost of the item. What the hell is going on. I refuse to use EVRI who have an appalling reputation where I live. I’m just about to delete all my listing now as I just hate what they’re doing to EBay. Such a shame. 

[cobwebcottage]

On a laptop, go in to seller hub - orders - awaiting dispatch. Click on 3 dots for dropdown menu  - mark as dispatched.

Ebay app - click on order - click on red banner above it - mark as dispatched.

[chels030718]

This has been changed now, does anyone know how to currently do this? 

[ile136yz]

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@ezzers wrote:

Have successfully used eBay for many many years, and have always posted via Royal Mail and done my own labelling. Sent an item the same way a few days ago and cannot find any way of marking the item as “dispatched”, so ebay keeps saying the item is overdue to be sent.  I have sent it, and have proof of posting. But now ebay is withholding funds for 14 days. On top of that, the funds due to me are minus the postage cost of the item. What the hell is going on. I refuse to use EVRI who have an appalling reputation where I live. I’m just about to delete all my listing now as I just hate what they’re doing to EBay. Such a shame. 

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On your Orders Page beside the item there should be Tracking number space, you can enter the Proof of Postage reference number there (this will then show item dispatched).

[tressygirl]

The original question here was posted in April when most Private sellers could mark items as dispatched manually, selecting their own postal services and charges.

Big changes have happened as Simple Delivery is now mandatory for Private sellers.

Postage is now purchased via eBay, and the item is automatically marked as dispatched, eBay require you to post the item within 3 days.

As long as there are no holds on payouts then if tracking shows delivery, payouts will be released 2 days after that delivery date.

For orders sent with Simple Delivery and dispatched within 3 calendar days, funds will be available 8 calendar days from the order date,  or 2 calendar days after eBay receive delivery confirmation, whichever comes first.

This link explains the workings of Simple Delivery:

https://www.ebay.co.uk/sellercentre/postage/simple-delivery?mkevt=1&mkpid=2&emsid=0&mkcid=8&bu=43952...

@chels030718