Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Beware the DHL Express phone call charges
I had to order two wheels for my car from two different sellers on ebay.Both of these wheels were sent using the DHL Express courier.Because i couldn't take delivery where i am at present living i had to arrange with DHL over the phone for me to coll...
Removing item with policy violation
Months ago I tried to list cordless BT phones. Somehow it came up as a policy violation, Reference ID 2-192369961883. I did use the resolve option at the time but never heard back and have since thrown the item away. Now the options to 'revise, end l...
Marking as dispatched without dispatching
Have had several (at least 3) sellers marking orders as dispatched with tracking numbers that appear valid, but the tracking never progresses and the items are never delivered. When I request the items again, they refund me. I have tried the same ord...
Sender asked to return parcel Evri
Hi all, I ordered and item which was dispatched by the seller. However, on the tracking on Evri there is an update stating the below: The sender has asked us to return your parcel. Please contact the sender if you need help. Has anyone ever experienc...
Simple Delivery & BPF - outstanding issues?
I've used Simple Delivery when the price makes sense, and while it has its advantages, it also comes with its drawbacks. Sellers face different challenges and benefits depending on what they sell, where they are located, their physical abilities, and...
Resolved! Evri not picking up parcels for 3 days from drop off shops in my area
Went to drop off a parcel with an Evri label from Simple Delivery only to be told that Evri haven't been collecting any parcels from my entire Weymouth/Dorchester area for over 3 days. Tried two other drop off shops to be told the same. Does anyone k...
Impossible to remove feedback left for wrong buyer?
Hello allAll l want is to remove feedback that I left for the wrong buyer. Simple eh? No, for some reason ebay make it impossible to change. I have never liked this situation, and knew that sooner or later I would fall foul of it, and yesterday I did...
‼️Warning for Gold and Silver sellers ⛔️
Hi Guys, I sold a 1 kilo Johnson Matthey silver bar here to a user. I felt off as the profile had been dormant then a sudden activity buying gold and silver. I called eBay who incorrectly (!!) informed me I should leave the sale as I would be liable ...
"Mark as dispatched" - gone
As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...
eBay seems to think I'm in the USA, and preventing me from posting orders
When I try to post an order today I get the message - "Your ship from address must be in the United States to purchase a label" - I am in the UK not the USA, so I can't process the order. Ebay's AI seller assistance is utterly useless, and as it thin...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
My orders have disappeared!
My orders are not coming up - there's just a little red exclamation mark!
Sales not showing
Has anybody else had any problems today with their sales not loading. I'm getting ready to purchase my postage and my sales are not showing at all. The top of my overview page is also showing every thing at zero
30 items a year
Is any one else stopping selling because they've reached their 30 item a year limit and don't want to disclose their national insurance number, personally I think ebay should pull the platform from the UK if the Government don't lift or remove this s...
Resolved! I'm not receiving all my Ebay messages via email?
I'm not receiving all my notifications from my Ebay, via my email account. This includes notifications that I've sold something - that my listings have been listed - also offers from sellers on items I'm watching - messages from sellers too. I am rec...
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