Royal Mail parcel being diverted via ParcelForce Coventry hub

[3942rick2005]

Just posted this in buyers but has relevance in sellers?

Royal Mail tracked 48 parcel being diverted via ParcelForce Coventry hub, apparently to be delivered by Parcelforce also.

Has any one else experienced this?

I had a quick google and found that there is some sort of pilot scheme running for this to happen with large parcels ( mine shouldn't be a very big parcel though 😞

Couple of extracts:

"

The Building the Future project, documented via LTB 040/25, provides Parcelforce the required IT capabilities to enable interoperability of parcels between the RM and PFW networks. This is alongside other initiatives, including First Mile Integration starting with PFW POL Collections transferring into RM, covered in LTB 076/25.

The plan is to migrate up to 14m format 4 and above (F4+) parcels from RM to PFW in financial year 2025/2026. "

"In RM on outward, Collection Hubs and Outward Mail Centres (OMCs) will segregate T48 F4+ items, conducting a scanning process and loose load items onto PFW trailers. These trailers are then sent to PFW Coventry National Hub (CNH) overnight for processing on the day shift and once migrated to PFW these items remain in the PFW network through to final delivery."

Now what could go wrong with Simpleton Delivery and this?

[messier44000]

Quite common for parcel force packages to be delivered by RM 

if below a certain size. We have had a few get delivered this way.

But no heard of the other way round.

[iansims]

Parcelforce was always regarded as RM's sister company. At one point they would have old Royal Mail shoes etc for parcelforce uniform.

[3942rick2005]

Who is going to be responsible when things go awry with Simpleton Delivery now? Ebay only permit Royal Mail and Evri but the Royal mail parcel is being handled and delivered by ParcelForce although it was sent via Royal Mail / Simpleton Delivery.

I bet Ebay haven't a clue about this scenario.