Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

Adding Best Offer

I have an item on sale with a few watchers, I want to now enable the Best Offer option, but it won't let me. Do I have to end the item and relist it?

The item was lost by Royal Mail, Ebay gives me 3 days

The item was lost by Royal Mail according to international standards. Ebay gives me 3 days to resolve the issue. Royal Mail stated: "Claim not eligible: Unfortunately, we are unable to accept your claim. For items shipped internationally, we require ...

Resolved! Collection in person + refunds

I have recently had a sale for a large item which is collection in person only. A buyer has paid and the money is sitting in my account, and has agreed a date to collect. In their messages they have made passing reference to trying out the item befor...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

Ebay Offensive Material Policy Regarding Nazi Emblems

Recently placed an ad to sell my German Naval Clock.The dial has a 3mm Swastika which I covered with the Clock hands (see image).My ad was immediately removed by Ebay,saying it contravened their Offensive Material Policy by displaying a Swastika.OK t...

Buyers cancelling order counts as a defect?

I was getting my funds within 24 hours but I had two buyers request to cancel 2 orders each for reasons such as “found better price elsewhere” and “bidding too high and couldn’t justify the price anymore” so i thought i’d be kind and cancel the order...

I have sold nothing in 6 months since the buyer protection fee was introduced

I always have 20-30 active listings on the go, and typically sell 2 or 3 items a month. My items are always priced competitively to sell, but lately I've noticed I haven't sold anything since February. When I reviewed my listings this evening, I noti...

Catastrophic drop in sales this year - what is going on?

So the months in the lead-up to Christmas should be the busiest of the year for me as a toy seller. Yet my October sales are one third of what they were the last couple of years, November is shaping up to be similarly atrocious and I will be left wit...

Change to Buyer Protection Fee from 11 November 2025

In case anyone hasn't noticed ebay's latest announcement about BPF, here it is below:========= Changing the fixed fee portion of the Buyer Protection fee On Tuesday 11 November, we’re updating the fixed fee portion of Buyer Protection from up to £0.1...

returns

Just when you think you have seen it all on Ebay, something always comes along and surprises. Buyer purchased wrong size small tool (thread tap) 100g large letter size, opens return. Few days latter... Postman knocks on the door with a very large box...

Messaged about reserve price

I am selling an item on which I have placed a reserve price. Someone has messaged me asking what the reserve price is.Should I respond?..

sellers simple delivery buyers are messaging me to say they could not choose Royal Mail only evri

I am selling and stuck with the new ebay simple delivery, but my buyers are messaging me to say that they did not have the choice between royal mail and Evri which they should have had, and that they were stuck with evriMany are not happy with EvriIs...

Simple delivery, or incredibly awkward and frustrating!!!!!

Afternoon all, Appreciate some help with this if possible, don't fancy trying to deal with ebay by phone on the weekend. As some of you may know, I started a personal account to sell a few non business items on ebay a couple of weeks ago. I had read ...

Resolved! buyer abused a return, ebay promised to refund the return label fee. almost 3 months on, no sign of

As it's only £3.25 i havent really looked for the return label refund before. However today ive had a buyer curse me, spend over an hour arguing with me in messages all because he thinks the 6 RIGHT ARROW keycap on a keyboard 'should be labelled as 6...

Unable to send more offers?

Usually when i list things i will have some people watching the items and i send them an offer that i feel comfortable with. When i have exhausted that option, i am no longer able to send out offers until more people watch the item, then im able to s...