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Seller News: December 2025

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Resolved! At my wits end over simple delivery issues

I'm going round in circles trying to resolve a couple of issues... 1. I dropped off a package at a DPD collection point on Monday 1st December. Today, Friday 5th, it is still showing as 'dropped off at collection point' and hasn't been collected. My ...

Resolved! Chat agent can't read my messages

Having an issue where I can't use ebay chat to resolve my issue - agent doesn't seem to be able to read my messages and they have gone unanswered for about 20 mins (not pictured: previous chat where agent kept asking if I was online and didn't respon...

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USA tariff exemptions

Are collectable Victorian Christmas cards and postcards exempt from USA Tariffs ? I refer to items that are ocer 100 years old. Published exemption lists are unclear.

Postage changes annoying!

eBay, Please STOP making changes that are more of an annoyance! I listed an item a few days ago, Specifically Selected Royal mail for postage only. Few days later item sells, And it no longer openly lists the address to send it too so i can copy and ...

Selling tools

I was just going to list some more items on eBay and found they have changed the postage. I can no longer choose how I want to post. I have never used anything other than Royal Mail 48 tracked and never would. So I have taken all my items off the eBa...

Thoughts on the HMRC and National Insurance Number issue

I'm no longer selling due to Simple Delivery and I am sure that that will affect eBay's revenue from private sellers as well as have a knock-on effect from people buying less due to having less to spend. I should just forget it but the whole thing is...

"Mark as dispatched" - gone

As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...

Ebay Simple Delivery is a scam?

I'm hoping someone here will be able to help or explain what can be done. I sold a mobile phone on eBay and was forced in to using eBay simple delivery to send it with Royal Mail. I wasnt bothered by this as it seemed to simplify the process. I packa...

Fraudulent Return

A buyer requested a return claiming it faulty (this is for an LP record), I accepted return, I received a very scratched copy of the LP, not the original copy, I opened a case with ebay giving detailed info. A few days later the case was closed givin...

Combined invoices

There seems to be a problem with combining invoices this morning. I cannot enter the total in the payment box after selecting 1st Class postage for three items in an invoice. I have tried using several browsers to no avail. Is anyone else suffering t...

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