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Refund for cancelled label. - Ebay or Royal Mail - Deadlock

Ebay say Royal mail should deal with the refund - I have this in writing from Ebay customer servicesRoyal Mail say Ebay should deal with the refund - I have this in writing from Royal Mail customer services Where do I go from here?. Ebay took the mon...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

Insured Postage For Original Painting

Does anyone know of a courier who will fully insure a painting for the sale price? I've looked at several of the regular ones but they don't seem to cover artwork. I'm hoping the painting will sell for somewhere around £300 and the parcel with be aro...

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offering free postage is not viable anymore?

I would like to hear some thoughts and maybe get some advice on this, I currently offer free postage for most of my listings to keep up with competition since a lot of sellers in the same space offer free postage. It seems to be hurting my performanc...

free postage for private sellers - how often ?

recently ebay gave free postage to private sellers at the time of black friday for a month, & also christmas for 2 weeks, do ebay do this regularly , if so at what periods of the year ? i have only joined a few months ago, so didnt know about the fre...

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Royal Mail tracking not updating on ebay

I've noticed that all of a sudden none of my royal mail tracking numbers are updating on ebay and wondered if anyone else is having the same problem?? On Royal Mail they show as dropped off at the post office, etc but on ebay they've not even updated...

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Simple delivery or silly delivery

OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...

Underpaid Evri label

I have a package ready to post by Evri and I have underpaid the postage. What can I do?

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Return of goods to seller

I have received a refund from the seller after i opened a case but has not included a return label so I did the decent thing and contacted them , they say they will be coming to my area soon and will pick it up at my home but they have mad me feel un...

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