Seller News: December 2025
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Forum Posts
Dec 2025 UK Postal changes Important
This is very important, check your postage on items for sale. In December 2025, Custom postage was removed and switched to Simple Delivery only that created a glitch. All my items suddenly changed from Free Postage to Buyers Pay Postage that caused m...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Resolved! If you opt out of Simple Delivery.
Would it still say "Paid and printed from eBay Simple Delivery" on the postage label? It sounds a really stupid question but I thought I had opted out of Simple Delivery on this one.
Simple delivery NEWS today
NEWSStarting 26 Dec, we’ll begin updating eligible live listings to Simple DeliveryYou may see a change to the courier you selected when you listed your item.
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
DHL Courier not collecting for the second time
Twice in a row DHL have not collected a parcel from my address. Call customer service and put in the shipment number it just hangs up. eBay sort it out and choose a reputable firm which actually serves your customers properly. 'Simple Delivery', I th...
Simple delivery
I detest the way that now it’s obligatory to use eBay’s choice of postage it’s not a real issue if selling simple things that go in a Jiffy bag or similar and it’s easy to guess the weight. but for large heavy items 2-9kg. It’s not always known what ...
Amending Postal Rates
Evening,Can anyone remind me how to amend Postal Rates or how to disable the ability of a buyer to choose a more expensive Postal service.Cheers
Simple Delivery - Item Marked Delivered But Stolen
I'm a private seller.I recently sold some headphones for over £400.I had to use Simple Delivery to post out.I used Royal Mail Simple Delivery.RM attempted to deliver yesterday but no one was at home.They attempted a second time today & again no one w...
Royal Mail Postage
I posted four items at Radstock Royal Mail delivery office. The tracking did not update from the time i dropped off the parcels. The buyers all claimed through buyer protection and all were refunded by Ebay to a value of around £200. Sixteen days lat...
Printing a Simple Delivery label at Post Office.
Hi I sold an item, have bought the Simple Delivery label and I've chosen Royal Mail as the carrier, however my printer's not working. I've read that I can take the QR code to a Post Office and they'll print it it there. Has anyone done this please? T...
I purchased an item and then paid extra for 24 hour delivery its now late over 72 hour's will I be
I purchased an item which was with free delivery. I then paid extra for 24 hour tracked postage. It took 3 days before the seller even posted the item. Its still not arrived and I can't even open a case about it. The service from the seller is poor a...
Insured Postage For Original Painting
Does anyone know of a courier who will fully insure a painting for the sale price? I've looked at several of the regular ones but they don't seem to cover artwork. I'm hoping the painting will sell for somewhere around £300 and the parcel with be aro...
Enrolling for Global Shipping programme - how?
I wanted to enrol in the Global shipping programme but can't find the place to do so. On my account postage preferences it saysGlobal Shipping Programme Not enrolledbut there is no option to change it
Can't contact a buyer
I am unable to contact a buyer due to simple postage stopping contact between buyer and seller. I need to personally deliver an item as the postage courier will not accept an item.
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