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packlink ignoring ALL emails direct from me, UPS UK, UPS USA

£5,000 Package sent via packlink and they are Ignoring all my emails sent every day for a month They are ALSO ignoring UPS Emails I just want my £5,000 parcel returned to me UPS today said sadly Packlink have not responded to there request sent on th...

Insured Postage For Original Painting

Does anyone know of a courier who will fully insure a painting for the sale price? I've looked at several of the regular ones but they don't seem to cover artwork. I'm hoping the painting will sell for somewhere around £300 and the parcel with be aro...

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DHL Courier not collecting for the second time

Twice in a row DHL have not collected a parcel from my address. Call customer service and put in the shipment number it just hangs up. eBay sort it out and choose a reputable firm which actually serves your customers properly. 'Simple Delivery', I th...

Simple delivery

I notice that from 26 Dec the only option to mail items for private sellers is via simple delivery. The problem for me here is that I send the vast majority of my items 2nd class Royal mail, I have thousands of 2nd class stamps which I use to send th...

excessive postage using Simple Delivery

Hi, I'm about to list a small memory card for sale. It will send as a normal letter, for 87p. Ebay want to charge me £2.72. How do I reduce the cost? Thanks

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Resolved! Can’t generate prepaid postage label. HELP!

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."Can somebody at eBay resolve this please?

Printing a Simple Delivery label at Post Office.

Hi I sold an item, have bought the Simple Delivery label and I've chosen Royal Mail as the carrier, however my printer's not working. I've read that I can take the QR code to a Post Office and they'll print it it there. Has anyone done this please? T...

Oversize parcels

Hi. So just had a message from a potential buyer asking if I could post a £15, currently collection only item. It's around 700mm long, weighs less than 2kg. Due to length, no options on SD. I don't see 'advanced or custom' So what now? In the past th...

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Simple Delivery - insurance value

Hi, am I right in thinking that Simple Delivery insures up to £750, so there’s no need to arrange separate ‘signed for’ postage for such items? My items sold for a lot more than I was expecting so I want to make sure I’m covered if they get lost in t...

Pre paid labels not generating

Hi, i am having persistent issues with not being able to generate, i have several orders that need to be sent out tomorrow and quite frankly eBay’s responses have been useless! I am now likely to lose out on customers, good feedback and selling oppor...

If you opt out of Simple Delivery.

Would it still say "Paid and printed from eBay Simple Delivery" on the postage label? It sounds a really stupid question but I thought I had opted out of Simple Delivery on this one.

Enrolling for Global Shipping programme - how?

I wanted to enrol in the Global shipping programme but can't find the place to do so. On my account postage preferences it saysGlobal Shipping Programme Not enrolledbut there is no option to change it

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

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