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Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

Postal strike in Belgium

katie@ebay With the postal strike coming to a conclusion in Belgium, I've had a case opened against me for Item Not Received.As the buyer admits, the item is probably delayed due to the strike.My question is, Will there be any seller protection for l...

GSP issue.. Thailand

For some reason Thailand appears to have been dropped from the UK global shipping program ? As a UK buyer, who has a home in Th also, suddenly the majority of UK items are not longer displayed or automatically available. This is a new issue as it was...

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Getting refund of unused return postage

I bought two bras which I had to return (wrong sizing). The only way I could initiate returns for both items was to do this individually. I was made to pay for postage twice (a requirement to make the return) which seemed very unfair. I returned both...

Simple delivery buyer not refunded

Using simple delivery i posted the item on the 11th, item hasnt moved from an attempted delivery since the 14th. seller opened a request and got refunded by ebay using my wallet! Ebay has deniyed refunding me due to the parcel being in transit even t...

Resolved! Combined Postage discounts for buyers

Hi there, Can you someone please advise me how to apply combined postage to my seller settings? For example, £2 for each additional item.I am a non-Business seller and use the mandatory Simple delivery system. Regards

Postage label

Here’s another rip off I’m the seller the buyer pays the postage to send item greati then print postage labe looks like I paid £3 for that as it’s got - £3.04?why should I be paying to send item anhaving to pay £ to print a label at home on My printe...

Return labels

Hi, I started a return process but everytime I try to print the return label is says ‘we could not load your postage label at this time. Check back later to get your label’. Can anyone help me? Many thanks

InPost shop refusing to scan item as delivered even though buyer has collected it and sent me proof

I sent a buyer an item using InPost. The tracking seemed to get stuck mid journey for days. I eventually called InPost and spoke to a human. They confirmed that actually the item had arrived at a NISA Local parcelshop but the shop did not scan the it...

Postage Label not generating error - It was not possible to generate the label. Something is wrong.

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."This is happening on each of the 3 items I have sold and it happ...

Royal Mail Collection issues

Hi there I arranged a collection via Royal Mail and left the parcel in my safe place as I was out walking the dog. The parcel was collected but Royal Mail marked it as 'not there'. I've had to issue the buyer a full refund now, I am wondering if ther...

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Postage

I deliver the parcels my self but the eBay is making me use a postage service and someone has already bought the item and it’s not giving me a option to deliver it myself

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