Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
Buyer Combining Items But the Postage is Wrong
Hi allSomeone's brought a couple of items and combined then. I offer free post but the problem is the postage is only coming out as £1.69! when it should be at least £2.72.The order has *relist* marked next to them as well? although the money does se...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
postage
hi, i have made some listing's this morning, pokemon cards, so very small and very light. But my only postage option is 'up to 1 kg'. it used to have a 100g option. So now the buyer is paying 87p postage and I am having to pay £2.70 for a label. Can ...
Selling/posting a chainsaw
I am having difficulty in listing a chainsaw for sale.... I have selected age verified delivery service yet the item cannot be listed. Any help is greatly appreciated.
Postage
I have posted sold item using royal mail instead of the prepaid label- how do I upload the tracking?
Resolved! Losing money with postage
I am a private seller. I put package size up to 10 kilos, the only option simple delivery that it have tracking 1-3 days and the postage cost it is only £6.65 That amount of postage cost will make me to lose money because only a small packed with 1 d...
Royal Mail ‘Stop and Return’ service for eBay generated postage label?
Hello, I have stupidly sent the wrong item to a buyer. Only took to Post Office this morning. Unfortunately, it has been collected from PO so can’t get back. They advised Royal Mail have stop and return service, but looking at guidelines you need to ...
Royal Mail Claim form for lost or damaged parcel
Hi everyone,As many of you know, submitting RM claims for lost parcels or damaged items can be time-consuming.I’ve submitted several claims in the same way, selecting ‘business’ when answering the ‘Are you a business or personal customer?’ question o...
Refund label issues today?
Have tried everything but when I go to print my eBay / Royal Mail return label provided by a seller for damaged goods, I get two A4 pages the first is only a QR code and the second the usual packing slip. Same if I have the label sent as an email. No...
Anyone using Amazon Logistics for eBay orders? Is their tracking accepted?
Hi everyone, I’m thinking of switching from Evri to Amazon Logistics for fulfilling my eBay orders. Evri’s recent price increases and added surcharges are making it harder to stay competitive, and their service hasn’t been great lately either.Before ...
Resolved! Simple Delivery compensation
Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...
Click and collect question
I want to buy something via click & collect but long story short I have my mobile and email registered the problem is I’m locked out of email. I’ve tried changing the email but EBay won’t allow it My question is would I also receive the collection no...
Packlink refund on damaged item - Evri
Evening all, After some advice please! I sold an item to the value of £900, bought the shipping label via Ebay (Not via Simple Delivery) - The buyer chose Evri as his preferred courier. I sent the item off, it was supposed to arrive yesterday, it did...
Resolved! Losing sales because combined postage
Has e bay stopped allowing buyers to combined postage i have a buyer who has won five items but i can't combine postage? Looks like i will be losing sales,
Zambian based usernames
I’ve just wasted two auctions for an iPhone (one BIN, one standard auction), both of which were littered with action from usernames not based on UK. They were all in Zambia. Almost exclusively the offers to my Buy It Now and then the winning bid on t...
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