eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: December 2025

Check out our latest updates to help optimize your business.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Insured Postage For Original Painting

Does anyone know of a courier who will fully insure a painting for the sale price? I've looked at several of the regular ones but they don't seem to cover artwork. I'm hoping the painting will sell for somewhere around £300 and the parcel with be aro...

User avatar by • Contributor
  • 24 Views
  • 1 replies
  • 0 kudos

Reclaiming postage on Simple Delivery

I had an unusual issue in claiming back my postage.I had made a sale with free postage using Simple Delivery, packaged the item and got the postage label. So far so good.Unfortunately the item got damaged whilst taking it to the Post Office making th...

I am selling low cost items

I am selling items at prices between £5-10 which can be sent using letter post.How do I opt out of "Simple Delivery" which seems to want to charge a minimum of £2.72.

User avatar by • Engager
  • 42 Views
  • 4 replies
  • 1 kudos

Simple delivery or silly delivery

OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...

packlink ignoring ALL emails direct from me, UPS UK, UPS USA

£5,000 Package sent via packlink and they are Ignoring all my emails sent every day for a month They are ALSO ignoring UPS Emails I just want my £5,000 parcel returned to me UPS today said sadly Packlink have not responded to there request sent on th...

DHL Courier not collecting for the second time

Twice in a row DHL have not collected a parcel from my address. Call customer service and put in the shipment number it just hangs up. eBay sort it out and choose a reputable firm which actually serves your customers properly. 'Simple Delivery', I th...

Simple delivery

I notice that from 26 Dec the only option to mail items for private sellers is via simple delivery. The problem for me here is that I send the vast majority of my items 2nd class Royal mail, I have thousands of 2nd class stamps which I use to send th...

excessive postage using Simple Delivery

Hi, I'm about to list a small memory card for sale. It will send as a normal letter, for 87p. Ebay want to charge me £2.72. How do I reduce the cost? Thanks

User avatar by • Visitor
  • 112 Views
  • 2 replies
  • 1 kudos

Resolved! Can’t generate prepaid postage label. HELP!

When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."Can somebody at eBay resolve this please?

Printing a Simple Delivery label at Post Office.

Hi I sold an item, have bought the Simple Delivery label and I've chosen Royal Mail as the carrier, however my printer's not working. I've read that I can take the QR code to a Post Office and they'll print it it there. Has anyone done this please? T...

Oversize parcels

Hi. So just had a message from a potential buyer asking if I could post a £15, currently collection only item. It's around 700mm long, weighs less than 2kg. Due to length, no options on SD. I don't see 'advanced or custom' So what now? In the past th...

User avatar by • Contributor
  • 51 Views
  • 1 replies
  • 0 kudos

Simple Delivery - insurance value

Hi, am I right in thinking that Simple Delivery insures up to £750, so there’s no need to arrange separate ‘signed for’ postage for such items? My items sold for a lot more than I was expecting so I want to make sure I’m covered if they get lost in t...

Pre paid labels not generating

Hi, i am having persistent issues with not being able to generate, i have several orders that need to be sent out tomorrow and quite frankly eBay’s responses have been useless! I am now likely to lose out on customers, good feedback and selling oppor...

Got Postage related questions? Start here:

Featured Posts

Top