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Return of goods to seller

I have received a refund from the seller after i opened a case but has not included a return label so I did the decent thing and contacted them , they say they will be coming to my area soon and will pick it up at my home but they have mad me feel un...

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Underpaid Evri label

I have a package ready to post by Evri and I have underpaid the postage. What can I do?

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free postage for private sellers - how often ?

recently ebay gave free postage to private sellers at the time of black friday for a month, & also christmas for 2 weeks, do ebay do this regularly , if so at what periods of the year ? i have only joined a few months ago, so didnt know about the fre...

Refund for cancelled label. - Ebay or Royal Mail - Deadlock

Ebay say Royal mail should deal with the refund - I have this in writing from Ebay customer servicesRoyal Mail say Ebay should deal with the refund - I have this in writing from Royal Mail customer services Where do I go from here?. Ebay took the mon...

offering free postage is not viable anymore?

I would like to hear some thoughts and maybe get some advice on this, I currently offer free postage for most of my listings to keep up with competition since a lot of sellers in the same space offer free postage. It seems to be hurting my performanc...

Postage prices increased but eBay's prices haven't changed

I don't know why no one seems to be talking about this but maybe it's me. Evri used to charge£2.94 but now it's£3.01. royal mail used to charge around£3.25 but now it's like£3.55. I can't change the price I charge for postage on eBay so some of my pr...

DELIVERIES

HI EVERYONE HOW MANY WERE CAUGHT OUT BY EBAY PUTTING DELIVERIES BY ROYAL MAIL WERE GOING TO BE AFTER XMAS FROM THE 12TH OF DECEMBER I WAS UNAWARE THIS WAS GOING TO HAPPEN AND KEPT GETTING DIFFERENT EXCUSES FROM BOTH EBAY AND ROYAL MAIL WHICH HIT MY S...

Sending an item special delivery

Hi, I am going to be listing a high value item and want to send the item UK special delivery, but can’t find a way of inputting that into my listing. The only options available to me are a standard small or medium parcel. I want to offer free postage...

Simple delivery or silly delivery

OkPrivate sellerNo printerUnable to go to post officeBeing forced to use the eBay app and their new "simple delivery" According the the Help page, I would be able to arrange a collection from RM and THEY WOULD BRING A LABEL but have just been told by...

Item Not Received / Fraudulent Transaction

I am writing to report a potentially fraudulent use of an Evri tracking numbers. Item Description: Sony PlayStation 5 Pro ConsoleWhy I Believe This Is Fraudulent:1. No Delivery Received: I was at home at the stated delivery time, and no delivery was ...

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

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