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Return Items at Your Own Risk

I recently requested to return an item I did not like. The request was accepted and Ebay provided a label with tracking and said a postage fee would be deducted when I received the refund. So far so good. But the tracking indicated that the return wa...

Simple delivery

Wow are eBay trying to ruin their own company? Simple Delivery my eye the wonderful powers that be have taken a unilateral decision have given no due consideration to their private seller base, many are housebound or don't drive, many don's want coll...

Resolved! Simple Delivery compensation

Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...

Simple Postage

I have complained to Ebay about Simple Delivery, but have got nowhere. Its like talking to a brick wall. I have managed to print off the labels, this time, for the new buyers. Only because Ebay relisted the items after another buyer who had paid and ...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Resolved! No option to upload return label

So I have a return requested by a buyer, I would like to upload a return label for them to use.eBay is not giving me the option to do that though, I only am given the option to give them my return address, which I do not wish to use at the moment. I ...

User avatar by Contributor
  • 106 Views
  • 3 replies
  • 0 kudos

buyer on holiday

I have sold an item and the buyer has paid for it but he has asked me not to post it until after this Friday because he s on holiday, this means that I will be later than the 2 days dispatch time on my listing, will this be OK?

User avatar by Engager
  • 40 Views
  • 1 replies
  • 0 kudos

Postage

Hi there, I’m asking again ref simple delivery. I have items that I have as large letter, when it comes to sending the item eBay has converted it to a small parcel. So buyer has paid £1.70 for large letter, then it says buyer wants small parcel track...

User avatar by Member
  • 43 Views
  • 1 replies
  • 0 kudos

Packlink - how to appeal or overturn a claim dismissal?

Hi there Ebay Community. I'm a relatively new seller of vintage ceramics and glassware. I posted a framed needlepoint tapestry to a customer in the Scottish Highlands and when it finally arrived with her it was totally destroyed - completely smashed ...

User avatar by Contributor
  • 55 Views
  • 2 replies
  • 0 kudos

Simple delivery for high valued item

Hi I’ve just sold a high value item (£600) I chose to pay for delivery so that I could opt for tracked special delivery like I have done in the past, however it’s not an option and only giving me standard delivery. does anyone know if this amount wil...

Simple Delivery seems too restrictive

Prior to Simple Delivery if I was offering free postage I would select Royal Mail tracked and chose the option for home collection, otherwise I have to drive 15 minutes to my nearest post office. It appears that I no longer have the option to choose ...

Simple delivery

Yet again no support from e bay when you cant print the new addressed postage label and the Qr scan was not working. got to the post office to send the item to the buyer, i had to purchase a first class stamp. e bay brefused to reimburse me, buyer go...