Return address for sellers using simple delivery

[lassie16]

Do sellers realise that when they use simple delivery they will have to manually update their return address in the app settings page when they have changed address (eg ,moved house)?

[jckl1957 · Accepted solution]

Hopefully, sellers realise that they have to do this - it really has nothing to do with Simple Delivery - even before Simple Delivery, if you accepted a return and the label was generated through Ebay, the details were taken from the seller's information.

Worth pointing out though, for anybody reading this, when you move house you need to update all of your addresses.  You have to repeat the same action five times to change all of the addresses Ebay has on record.