Fake feedback

[claudelemnaru26]

How to remove a fake negative feedback 

[tressygirl · Accepted solution]

If they didn't pay and you've cancelled the order citing Buyer Has not Paid, that feedback should be removed.

My personal recommendation would be to wait until tomorrow and contact eBay Customer Services,  very first thing,   when the lines first open att 8 a.m. as there's more chance of Dublin answering. Explain buyer has not paid for said item please may this very unfair feedback be removed.

To Contact Customer Services it's a Live Chat, or you can select to speak and request a Call Back. Click on this link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p .m.

On weekends they open between 9 a.m. and 6 p.m.

@claudelemnaru26 

[plpmr]

adding to the advice already given -

As the listing ended on 8th July you are way out of time to do anything regarding non-payment.

You cannot make your own negative feedback by adding red dots to positive feedback and if the buyer reports your false positive it will damage your account.

[claudelemnaru26]

Sent from Yahoo Mail for iPhone

[claudelemnaru26]

Thanks for your help much appreciated 

[tressygirl]

You're very welcome !