Contacting a Seller

[trebor520flyer]

I am registered as a buyer but I am unable to send a message to ANY sellers. When I click on Contact Seller it takes me to another page but the word OTHER is not there and I cannot type anything in, thank you 

[**peaseblossom**]

You could try clearing cookies or using a different browser.    Also ebay will class you as a new buyer and there are activity limits for new buyers.   Adding a credit card to your account for verification should help.   In My eBay go to Account tab, towards top left > Payment information > Payments > click on Add Payment Option.

[trebor520flyer]

Hi, many thanks for your reply. Been registered as a buyer for many years. Always use my bank debit card. Average 1 purchase a month this year, no problem. Used to be able to ask sellers a question.

I have already cleared cache etc and tried other browsers. Requested call back from e bay last week, they said it would be fixed in 48 hours but they haven't.

Tried changing my card details but still no go.

I will ask e bay for another call back, thank you

[john1297576]

Which contact seller link have you used?

As well as the contact seller on top right of listings, there is another link on feedback page. That takes you to a page where options are Not about an item, and enter item number.

Enter item number I find does not work, but Not about an item does. If necessary put item number in message.

[trebor520flyer]

Thank you for your suggestions John but still no go.

Tried all the options you suggest but same ending - When I click on contact seller it goes to another page which lists Details, Postage Other, Still Have Questions etc.

To the right of Still Have Questions there is a box that says Contact Seller but it is "not very bright" and if I hover the cursor over it the cursor does not turn into a "hand". All that happens if I click on it is that a smaller box comes up on the right hand side of screen that gives me the option to "Buy It Now2 and the lower half of page is blank (where I should be able to type a message I guess, but it will not let me type anything and at the bottom of the page the "send message box is all greyed out.

As mentioned in my response on 3 Oct I will ask E Bay for another call back but I will wait until normal weekday, say Monday.

Thank you for trying

[*vyolla*]

Is this happening with lots of sellers?

Only asking because some sellers block messages from potential buyers, under the assumption that all info is in the listing.

[trebor520flyer]

I have tried over 20 sellers and no go.

I have even tried contacting my bothers account which we know is all clear etc