Payments on hold

[tjrs74_8]

Suddenly the bank account and bank card I use are now not suitable and my payments on hold and ebay are basically saying stuff you. Has anyone else had this issue and if so what happened 

[john1297576]

Why are your card and Bank account no longer suitable?

[fargvs]

 Suggest a reset to update your account settings using a PC/Laptop and these links >

https://www.ebay.co.uk/help/selling/fees-credits-invoices/setting-changing-automatic-payment-method/...

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

[tjrs74_8]

I have no idea Sent from my Galaxy

[tressygirl]

You need to contact Customer Services ask them to explain why your bank account is no longer suitable.

Contacting eBay Customer Services it's not easy nowadays to get a live agent , and you do need to speak to an agent not a bot for this.

Some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.

Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.

https://www.ebay.co.uk/help/eua?id=5190

Lines open between 8 a.m. to10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.