Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
"Buyer protection fee"? I don't think so. What a scam!
Was just about to purchase an item when I noticed a ~£3 "buyer protection fee". What an absolute scam. As a buyer, I absolutely refuse to pay eBay for the privilege of bare minimum customer service. Foisting hidden fees and extra charges onto buyers ...
Fake Dewalt batteries
When is Ebay going to act against the sellers of fake power tool batteries. It appears that a number of private sellers are operating a scam ring to sell fake goods and inflate feedback scores. Most of the Dewalt 20v XR batteries offered by private s...
Argos Click & Collect item lost - what can I do?
Last week I paid just over £150 for an item on ebay. It was a click & collect Argos order. According to the order details and tracking the package was delivered to Argos by Parcelforce a few days ago. However, it still says, "your order is being prep...
Resolved! How can you trust what you see in eBay?
I have lo9ng known that lazy coders at eBay use caching which means that what you see on screen is not necessarily the latest data. However, I came across an extreme case today. The Bidding section on My eBay shows this: Go to Bidding History and I s...
eBay International Shipping delays
I’m expecting a couple of baseball cards from the US, and the sellers have sent them out via the International Shipping Service. One got lost on the way to the hub, and the other took an age to be accepted at the hub and has since stopped. Has anyone...
Resolved! return item...bag or box?
Hi...have opened a return for an item and on the return it states send in a box.....the item just came in a soft bag envelope... Do I now have to go out and find a box or can I return to RM in the original bag it was sent in?
Stopping sellers using Evri
I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...
Returning item when po scan did not work
Hi, I took a return to the local post office and the scan of the label did not work. The issued me with a certificate if posting but am worried that might not cover it?
Resolved! Negative feedback
Over the past 3 months I have had issues with sellers getting it wrong so I left negative feedback for them.My issues are ebay has removed both feedbacks with out an valid explanation.So my question is what is the point of the feedback system?Should ...
Product which doesn’t work
Can someone help, I was directed here from another board. I bought an item that does not work and I have to return it, however when I print the label it is only 2kg but the product is heavier. I will have to carry this to the Post Office which is rea...
Click and collect. need to see IF there is a local store BEFORE I buy!
Click and collect. I want to check out BEFORE I buy to see IF there is a local store. I live in a town beside a large river estuary. I'm a few hundred metres from the local post office and shopping centre. I duly bought something BECAUSE there was cl...
Possible scam seller?
I bought an item from a seller with zero feedback (I know, I know). To be honest I don't usually risk that but the item had the 'authentication' label and I know I would be covered if the item was fake or didn't arrive.They requested a tracking numbe...
Strung along until the deadline for retuning the item had passed
I purchased a bag last month and last week I asked if I could send it back because all the stitching had come undone, I had sent pictures of this and they said they would refund me and I would not need to send the bag back, now they are ignoring me a...
Resolved! Broken item received
Hello I purchased an Xbox for my young son, hooked it up only to find 1 of the controllers doesn’t work, I messaged the seller and they was rude aswell as telling me to send back the unit for a full refund (which I understand), issue is I don’t want ...
Rights when I have Bought Pin-Locked Phone
Hi, y'all Just a quick bit of adviceTook delivery of sellers' unwanted phone, which was described as unlocked.On initial charge, it requested its" PIN number, then disabled itself.Clearly, seller had not factory reset it so it would be functional to ...
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