Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
No sales suddenly?
Hi, I have had fairly consistent sales in the few months I have been on and all listings are sponsored, I am running a sale and have coupons on the go and do a monthly newsletter to buyer groups. I have been delisting and relisting listings with impr...
INR case with tracking showing delivered
So I had a customer who wanted a large wedding invitation order. I gave a good discount and spent best part of a day making them. Sent last Thursday via Royal Mail Tracked 48 and the parcel was delivered Saturday.On Monday the customer told me the pa...
Ebay orders tracking not updating
I have noticed that on my Ebay orders page tracking for items sold from about 3rd October is not updating properly. Most of the items have now been delivered according to the tracking on the Royal Mail website, but the tracking on Ebay just says "Lab...
9 Tracked 48 items posted via Parcel Locker all disappeared from system
On Monday this week 6th October I sent 9 items all via Tracked 48 through our local Parcel locker. They should of all been delivered on Wednesday, and none of them have been. All are showing "we've got it" on the Royal Mail website, but no other info...
Postal courier indicated late delivery Posted after dispatch time IT'S A TOTAL FARCE
I post my parcels in large grey sacks and drop them off at the Royal mail sorting office, Monday to Friday.When items are delivered past the 3 day delivery estimate, ebay is supposed to consider the date it was scanned occuring within the dispatch ti...
Resolved! How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Resolved! Royal Mail PDDP service for USA
Could anyone tell me if they have managed to find a way to add Royal Mail PDDP as a postal service to their listings. All my listings are showing this blue banner for US buyers ," Due to US customs policies, the buyer of this item will need to pay im...
Variations Not Working
I've tried on two different browsers and there is an error on the variations if I try to add any to my lisitings.Columns out of sync, drop down options not there. I noticed this yesterday too, so left it and tried again today and still it's broken. d...
Link to eBay Concierge has disappeared
I have been a Top Rated Business Seller for many years and have spoken many times to eBay Concierge who have generally been most helpful. However today I have had several issues with the eBay site, but when I tried to contact Concierge in the usual w...
Resolved! Been closed - forgotten fees?
My shop's been closed for 5 months and am trying to work out my first 5 days fees since re-opening. I've completely forgotten what the 'managed payment' fee is all about - what it's for and what percentage of total sales amount is it? Also, is that s...
Beware of deliberately deceptive advertising performance metrics!
Ebay's advert performance metrics seem like a good idea - a quick glance to see that your adverts are paying off. But are they? Look at the small print (the tiny (i) dot):* On the fees side, costs exclude VAT. Fair enough, we get that back. But on sa...
Buyer Returns, Ebay Policy
I wonder if anyone else has similar experiences?I am an Ebay Business seller, as such I agree to a 30 day returns policy for items sold. If I have made a descriptive mistake, other error or the item is damaged in transit etc then no problem, I accept...
Invitation to Participate in eBay Research
Received this email 3 times in 24 hours (all links removed) all .com references.Font looks iffy in the original. The $100 Visa gift card is the real warning alert for me. dave@ebayis this genuine? Not that I’m actually considering it (never done Zoom...
Lost Items How to claim through Royal Mail?
I have been purchasing postage via Ebay rather than my click and drop account but when items go missing how do you submit a claim? More and more stuff seems to be going missing? Tracking is very slow to update if it does, yet everything now is suppos...
Ebay Unused Label Refund
Hello I have number of labels not being used due to different courier used but I now find these are not automatically refunded to my account. How do I receive this refund. My understanding was any labels not being used should be automatically refunde...
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