Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
ai training data preferences auto opted in
I recently came across the AI data usage preference setting (https://accountsettings.ebay.co.uk/ai-preferences), which allows eBay to use users’ personal data for AI training and development. I am deeply concerned by the scope of personal data covere...
No Sales in March 2025 - What happened to our once best selling platform
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
Royal Mail Changes to Second Class Delivery 28th July 2025
Has there been any information from eBay re RM changes from today in that Second Class deliveries will now be every alternate day and no Saturday deliveries. I cannot see any announcements and hope they are going to change the Estimated Delivery Date...
New Payout Rules for Business Accounts
I have business account and Ebay in their infinite wisdom, have changed the way I'm paid out to 3 days after delivery has been confirmed. Apparently this is being rolled out to everyone via email. Anyone else experienced this?
The cheek of it. USA buyer
Just got a message tonight about a buyer wanting free postage. Thought it was odd that someone is asking me for that as presumed it was the UK.Nope he’s asking me for a pair of £4.99 earrings for me to send to the USA FREE OF CHARGE Normally eould go...
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
eBay cut off chat due to calling out their lack of action on business sellers on private accounts
I have had possibly the worst experience yet on eBay support so far today with little to no action or help being provided and being subjected to abuse in the process. I was passed between 5 different people, each of which said a different department ...
Website Sales Now Overtaking eBay – Stats & thoughts on decline
For the first time since I started selling online, my website sales have now overtaken those on eBay.I am providing stats as it shows the market percentages and my business is a good representation of market sales (or seems to have been for many year...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
GSP and sales reporting for a vat registered seller
I have recently re-joined the GSP program and understand eBay provide us with the sales proceeds with VAT removed. I know this but my question is: How do I identify these sales when I report my VAT due so I don't report these sales as VAT collected. ...
Where has the Bulk Editing Tool gone?
After reading the new US tariff rules I need to edit 1500+ listings, had a look for the bulk editing feature and it seem to have vanished; the link in the help page just take me to the selling overview.
Royalmial 48 Labels and Post office Issues - 04/08/2025
Anyone experiencing issues with : The Post Office is experiencing issues with Royal Mail T48 labels (print in store and at home). We expect resolution by Monday, 4th August. Meanwhile, send parcels using alternative locations like Collect+ and Locker...
Ebay postage labels
Has anyone been able to post today with Royal Mail labels bought through ebay? I bought 13 labels this morning through ebay for Royal Mail 48hr tracked and when I went to the Post Office none of them would work/scan in. The guy at the Post Office ask...
Shipping via GSP - No Spain France Belgium or Italy
Have just been contacted by a customer is Belgium as they want to purchase a Volkstedt Figurine but they can't complete the purchase as their country isn't on the GSP list. Looking at the listing, we also notice there's no France, Spain or Italy, yet...
Making a living
Hi, I am not a new user to eBay, but not a long established business seller. I have a query! As a business I have access to various suppliers (trade only) who I buy from (mostly domestic appliance spares) . My suppliers are very competitive on price,...
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