Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Variations Not Working
I've tried on two different browsers and there is an error on the variations if I try to add any to my lisitings.Columns out of sync, drop down options not there. I noticed this yesterday too, so left it and tried again today and still it's broken. d...
Resolved! Been closed - forgotten fees?
My shop's been closed for 5 months and am trying to work out my first 5 days fees since re-opening. I've completely forgotten what the 'managed payment' fee is all about - what it's for and what percentage of total sales amount is it? Also, is that s...
Link to eBay Concierge has disappeared
I have been a Top Rated Business Seller for many years and have spoken many times to eBay Concierge who have generally been most helpful. However today I have had several issues with the eBay site, but when I tried to contact Concierge in the usual w...
9 Tracked 48 items posted via Parcel Locker all disappeared from system
On Monday this week 6th October I sent 9 items all via Tracked 48 through our local Parcel locker. They should of all been delivered on Wednesday, and none of them have been. All are showing "we've got it" on the Royal Mail website, but no other info...
INR case with tracking showing delivered
So I had a customer who wanted a large wedding invitation order. I gave a good discount and spent best part of a day making them. Sent last Thursday via Royal Mail Tracked 48 and the parcel was delivered Saturday.On Monday the customer told me the pa...
Invitation to Participate in eBay Research
Received this email 3 times in 24 hours (all links removed) all .com references.Font looks iffy in the original. The $100 Visa gift card is the real warning alert for me. dave@ebayis this genuine? Not that I’m actually considering it (never done Zoom...
Lost Items How to claim through Royal Mail?
I have been purchasing postage via Ebay rather than my click and drop account but when items go missing how do you submit a claim? More and more stuff seems to be going missing? Tracking is very slow to update if it does, yet everything now is suppos...
Ebay orders tracking not updating
I have noticed that on my Ebay orders page tracking for items sold from about 3rd October is not updating properly. Most of the items have now been delivered according to the tracking on the Royal Mail website, but the tracking on Ebay just says "Lab...
Buyer Returns, Ebay Policy
I wonder if anyone else has similar experiences?I am an Ebay Business seller, as such I agree to a 30 day returns policy for items sold. If I have made a descriptive mistake, other error or the item is damaged in transit etc then no problem, I accept...
Ebay Unused Label Refund
Hello I have number of labels not being used due to different courier used but I now find these are not automatically refunded to my account. How do I receive this refund. My understanding was any labels not being used should be automatically refunde...
No Payouts today - Oct 7th.
No Payouts today - Oct 7th.The Seller Hub - Payments tab shows 'In Progress' (since 7.00 am - so at time of writing around 7 hours ago)Time the operation commenced was 4 hours later than usual , but still not showing.I saw a 'Member to Member Support...
Unable To List From Inventory For Over A Month
Flagging this again as I haven't so far managed to get anywhere with this issue which started the first week of July. The problem is with the Inventory feature which comes with Featured and Anchor shop levels. Currently we have over 10,000 listings s...
Resolved! How can I identify `buyers` wanting a reduction in a fixed selling price.
It would help me greatly if I could identify these supposed interest parties. Reason being is that I guess most of the requesters are sellers of similar material. Many a time I post a fixed price yet within minutes there is a request for a discount. ...
Lack of visibility for business sellers
I’m really getting tired of this. Profit so far this month excluding the cost of the item are -£44 in fees including shop fees. This should be my busiest time of the year and I’m certain that it’s all down to the lack of visibility if you refuse to p...
Buyer claims wrong item sent to get free return?
I sell some cables which are a common part of consumer equipment. I presume a percentage of customers are people trying to repair their own electronics and some of them clearly don't know what they're doing or care to take the time to find out exactl...
