Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Forum Posts
The eBay for Business Awards are back for 2025 – enter for the chance to win £10,000!
Are you a business owner with a story to tell? The eBay for Business Awards are back for 2025 – and this could be your time to shine. With £10,000 up for grabs, plus a business support package, it’s time to show what your business is made of. Read on...
eBay is creating copies of our postage policies on its own, why?
eBay is creating copies of our postage policies on its own, and they always have many active listings on them, this is presumably because we use the auto relist function, but why don't they assign to an existing postage policy instead of creating a n...
Hmrc reporting January 2025
Are we all ready for the avalanche of activity that this will bring next month on the forums.Seems Ebay's wording at the beginning of the year on there announcement that only newly registered accounts 2024 and the rest 2025 was correct. Can't believe...
Your payouts are blocked while we review your account. This is a routine process takes 2 days.
Your payouts are blocked while we review your account. This is a routine process to keep your account safe and takes up to 2 working days to complete. We’ll email you if we need more info.My account is over 10 years old and has an excellent track rec...
How are we supposed to "review" blocked bidders once a year?
I don't see a way to do it. Not that I particularly want to but eBay thinks we should.
Promoted Listings Changes - You Must Be Joking, eBay
Email from eBay this morning. If I read it correctly, from 24th June, if you use promoted listings and ANYBODY clicks on the ad one time...if the item then sells to ANYBODY ELSE within the next 30 days, you get charged as if the first guy bought it.T...
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
Promoted listing costs. 90% of my gross sales revenue! Help Please
Holy Moly the CPC model has not worked for me. I turned on promoted listings priority to try it out set a sensible "Ease me into it" budget of £20 per day max. I applied it to the items that are a priority for me to put me ahead of competitor shops a...
Anyone else had their personalisation box missing off listings?
As the titles. The personalisation box has gone missing on all our listings. I’m hoping this is a temporary glitch as we are getting lots of complaints!!
Reclaiming return postage on fraudulent return - anyone else having trouble with this?
I'm just wondering if anyone else is having trouble claiming back the return postage fee on a fraudulent return? I have been chasing one for some weeks now, spoken to 4 cs agents and am still waiting for the funds. All the agents agreed that it was a...
Access your premium service badge now
Hi there,I received an email from eBay on 29th May saying 'Access your premium service badge now'. I read through the requirements and made a few tweaks to my business policies in order to qualify. I am offering free UK postage in 3 days, express del...
AI: making it work better for me
I was aghast at the first examples I saw of AI listing descriptions of my items. They sounded so insincere, hackneyed and full of misplaced hyperbole: an Edwardian biscuit tin doesn't always "showcase the exquisite craftsmanship of its time". However...
Manage active listings - can't filter by eBay categories
Something broken, when I select either eBay categories or shop categories the eBay choice doesn't give me a list of categories, just a single check box.
Resolved! Ebay holding all payments until upto 2 weeks of delivery
I'm hoping someone can answer my query here as ebay haven't been much help. At the start of last month ebay started holding payments on all items I've sold through my business account until anything between 3 days and 2 weeks of delivery confirmation...
Returning for wrong reason (forcing us to pay for returns) - how do you handle?
Hi,We're getting a bit tired of buyers returning items for the wrong reasons so to avoid paying for the return. Ebay themselves suggest/request paying for the return but then reporting the buyer and requesting a refund for the label - we've done this...
Collect from Person Unavailable
Hi all,I've bought an item 10 days ago with option Collect from Person. All this time I do contacting the seller with no respond totally.I don't want to cancel the deal. I need the item. Tell me, please:- How Ebay can force the seller to contact me? ...
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