Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Click & Drop IOSS Mark Missing from Labels
I have just had a German customer complaining that he had to pay tax, duties and a handling charge to get his order delivered. I have checked and eBay have charged him the VAT at the checkout via IOSS. Upon checking the RM shipping label the IOSS mar...
Returns and Reasons Why - Growing Trend
Is anyone else suffering with frequent return requests with the reason 'Changed My Mind' then nothing is sent back for refund. Is this an attempt at just trying to blag a refund, on the off chance that many sellers just refund on the back of seeing a...
Shipping via GSP - No Spain France Belgium or Italy
Have just been contacted by a customer is Belgium as they want to purchase a Volkstedt Figurine but they can't complete the purchase as their country isn't on the GSP list. Looking at the listing, we also notice there's no France, Spain or Italy, yet...
No advertising NO sales is Ebay POLICY now !
Sales are less than half compared to last year Ebay wants us to pay for advertising, when we are already paying shop fees, final value fees , and transaction fees ! If yoy don't promote theres no sales Also they are bieng very cheeky and don't show t...
Estimated Delivery Dates - Total Confusion
I have just been onto my listings to check delivery dates and spotted this on a listing. My cut off time for posting today Friday is 9am (4 hours ago). With a 4 working day dispatch time + 2nd Class Letter delivery time. The screenshot attached clear...
USA Import Tax Threshold Abolished
From Aug 29 this year all shipments will be subject to import tax regardless of value. It used to be $800. I am just wondering if ebay will be charging the appropriate tax to buyers or not as they do with EU shipments.
Remove Feedback Reply
Is there a way to remove a reply that I left to some feedback? A customer left me negative feedback and I replied to it. The customer then said they left the feedback for the wrong seller and they revised the feedback when I sent them a feedback revi...
Resolved! Deleting postage options
Hi,This has me stumped, Is there anyway to delete the no longer used postage options, or Is It something I've got to live with. I've always been fairly competent with ebays changes and such over time but can't sort this. Still have quite a lot of the...
Time Away and Loss of All Shop Access
I'm away and have set up my time away for a month. Whilst away, I'm looking to spend sometime reviewing my listings and making changes. Sadly, once you invoke the time away function your account is effectively invisible, even to you. I am unable to s...
"Grow your business with free tailored support in our Seller Clinics" phew
It's you, eBay, that needs to go to a clinic, Accident and Emergency, dial 999 for life-threatening conditions. Do it now before you croak.
GPSR Compliance
This is as clear as mud to me. Been to the gov. advice website and various others.How does a 1972 poster fit in to this process?It's not an exempt category. Advise buyers this item is for viewing only ? My initial reaction, sadly, to to switch EU and...
Promoted Shops - My Experience
I recently received an offer from eBay for £200 worth of Promoted Shops advertising. As I couldn't see a catch I accepted the offer.For those that don't know, you pay to get a banner shown on other sellers' listings, something like 'This shop has sim...
GPSR EU Responsible Person for businesses
Hello, Has any business actually found a reliable EU Responsible Person for compliance with GPSR (General Product Safety Regulation)? Most businesses on eBay for fashion items don't seem to have one (atleast nothing on their listings under the "safet...
No Sales in March 2025 - What happened to our once best selling platform
We have noticed a sudden decline in sales and since last week we are on Zero. Has anyone else noticed this issue and is this related to any new changes by Ebay. What happened to our once best selling platform.
GSP and sales reporting for a vat registered seller
I have recently re-joined the GSP program and understand eBay provide us with the sales proceeds with VAT removed. I know this but my question is: How do I identify these sales when I report my VAT due so I don't report these sales as VAT collected. ...
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