Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
No Sales in April/May 2025 - Ebay Bank Holiday weekend What happened?
We have over 200 ebay listings with Zero Sales all Bank Holiday Weekend. Ebay was once our best selling platform but since start of 2025 we are going downward with sales. Our sales were exceptional last year but even though we are advertising both pa...
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
Still no sales on Ebay.
The season has changed, the weather has changed, and everyone has been paid. We are top rated, with 100% feedback, yet still no sales on ebay. If we could actually get rid of our stock we would close today. Something is rotten in the state of Denmark...
Customer Services Advice On Business Accounts
marco@ebay dave@ebay Yet again on a call to customer services (Closing shop, required a refund) I have been advised that I should trade on a private account to avoid seller fees. I explained that this was against UK trading laws. The agent is unaware...
Simple Delivery Labels are not refunded if not used.
People may not know this, if your item sold and listed with the simple delivery option. You can not make any changes to the Postal service or change the time from 48 to 24 or even try to see the buyers address. Not possible!The only way is to Cancel ...
Offers for items I am not interested in buying.
I wish there were a way to mark a page view as "for research" and sellers and searchers could be spared the embarrassment of declined offers. Do you simply delete offers you do not want to make or do you apologise and explain that you viewed a page f...
Estimated Delivery Dates - Incorrect
Just noticed that one of my listings has Next Day Delivery against it (from a Buyer's perspective.)I don't offer this service up front, so I checked behind the scenes. My postage options under my business polices are set up correctly, i.e.- dispatch ...
Shipping to US royal mail DDP
US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...
eBay assistant
Have a regular business in stocks of consumer goods but no real eBay presence. Was wondering if it might be better at the start to use an eBay assistant with a high rating to provide confidence to customers and slowly build up my own store and if so ...
Ebay authentication team at London Jewellery show
Hi All,As previously posted i mentioned i would be visiting a jewellery show in London and will be talking to the ebay authentication team at the show, well i was able to do that today and this was how it went. Being asked how my sales are:Telling th...
No sales is it just me?
I've been on eBay 14 years and have never known sales to be so bad, such as £71.24 yesterday over 1100 listings and 90% are sponsored, have coupons. In comparison I also trade on Amazon with around 550 listings and averaging £1300 a day in sales.I'm ...
Promotions and Seller Portal sign-in
Is it just me??? I'm never going to accept one of those invitations to be part of one of the promotions I get "invited" to because you have to click on a link in an random email and then sign in using your ebay ID. Nobody in their right mind does tha...
Ebay charging VAT on postage and sellers protection fees if seller uses Simple Delivery Service
I believe that Ebay have used their new Simple Delivery System as a means of making more money.I have just received an invoice which includes VAT charged on the postage and buyers premium portion of the purchase. These are listed on the invoice as fe...
Returns
I know I shouldn’t get annoyed but it just bugs me I sold an item and the buyer has just opened a return request with the reason “just didn’t like it “. I suppose I should be grateful they were honest as they now have to pay to return it but. EBay ha...
Does ebay remove 'Item Not Receive defect' with proof of postage + item delivered 2 days later?
Hi, Does anybody knows if ebay removes Item Not Receive defects when I have proof of postage (item posted the same day, so within my 24 hour dispatch time advertised). Item was a birithday card, it was sent Royal Mail 2nd class Letter (untracked)The ...
