Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
Join us at eBay Open UK 2025!
We are excited to announce the return of eBay Open UK, our annual event crafted for experienced sellers looking to elevate their business. This year, we're gathering at the iconic NEC (National Exhibition Centre) in Birmingham for a day filled with n...
Does ebay remove 'Item Not Receive defect' with proof of postage + item delivered 2 days later?
Hi, Does anybody knows if ebay removes Item Not Receive defects when I have proof of postage (item posted the same day, so within my 24 hour dispatch time advertised). Item was a birithday card, it was sent Royal Mail 2nd class Letter (untracked)The ...
Shipping to US royal mail DDP
US sales represent around 15% of my cross platform business. So I've started an experimental ship to US before peek trial.I'm a royal mail account customer and on Thursday they introduced their Delivery Duty Paid (DDP) service. Its billed as invoicin...
Ebay charging VAT on postage and sellers protection fees if seller uses Simple Delivery Service
I believe that Ebay have used their new Simple Delivery System as a means of making more money.I have just received an invoice which includes VAT charged on the postage and buyers premium portion of the purchase. These are listed on the invoice as fe...
Ebay authentication team at London Jewellery show
Hi All,As previously posted i mentioned i would be visiting a jewellery show in London and will be talking to the ebay authentication team at the show, well i was able to do that today and this was how it went. Being asked how my sales are:Telling th...
GTC Listings lost
All my GTC (Good Till Cancelled) listings had the “Listings stay active when item is out of stock” option automatically toggled OFF.Brilliant move, eBay.I spent a month pushing aggressive pricing to rank high, held the top spot for five months, gener...
Royal Mail Changes to Second Class Delivery 28th July 2025
Has there been any information from eBay re RM changes from today in that Second Class deliveries will now be every alternate day and no Saturday deliveries. I cannot see any announcements and hope they are going to change the Estimated Delivery Date...
Interesting visibility issues
I have been experimenting listing on another platform well known for clothing and I listed a couple of items today at exactly the same time. Prices were equivalent when I remove ebay fees listing elsewhere. Between both items on Ebay I had a single v...
No sales is it just me?
I've been on eBay 14 years and have never known sales to be so bad, such as £71.24 yesterday over 1100 listings and 90% are sponsored, have coupons. In comparison I also trade on Amazon with around 550 listings and averaging £1300 a day in sales.I'm ...
Simple Delivery Labels are not refunded if not used.
People may not know this, if your item sold and listed with the simple delivery option. You can not make any changes to the Postal service or change the time from 48 to 24 or even try to see the buyers address. Not possible!The only way is to Cancel ...
Click and Drop not marking items as despatched
Is anyone else having an issue with Royal Mail C&D not marking items as despatched? Despatched all of mine a few hours ago and they still showing as not despatched
Promotions and Seller Portal sign-in
Is it just me??? I'm never going to accept one of those invitations to be part of one of the promotions I get "invited" to because you have to click on a link in an random email and then sign in using your ebay ID. Nobody in their right mind does tha...
Promotion doesn't work and is daylight robbery.
A mint 1935 early Keith Murray Moonstone dinner plate for £11.50 with Promotion is ridiculous. EBay is shamelessly skinning users with a service that is useless. Unfortunately it is an effective monopoly and even owns "competitors" like Gumtree.
Royal Mail OBA Charging for Bogus 'Unreadable Barcode / Label Incorrectly Applied' Surcharges
Starting from January 2025 we started seeing charges on our each and every invoice from Royalmail C&D. Raised this with Royalmail finance several times and been informed machine cannot read my barcodes. We replaced our printer and started putting lab...
Royal Mail 2nd Class Parcels - are they being hit by the new delivery schedule
after having a break over august and putting all my listings on 10 day dispatch I am looking to remap things up towards christmas I have always sent items 2nd class small parcel however I am considering chages to tracked 48 parcels dues to the change...
Late Delivery Defects - Royal Mail Delays
Our late delivery defect rate recently gone above 3% which puts our top rated seller status and premium badge listings at risk. We have a Royal Mail business account and ship orders daily Monday to Friday. We also use Evri and Yodel for low value ite...
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