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Postage Labels

I have had several instances recently where I receive an error message when purchasing a postage label saying “the address is not covered by this service”. I’ve sent many items using eBay postage labels and have never had a problem before. Is anyone ...

Simple delivery fiasco

I made a complaint to the CMA. It was answered in 10 daysSpecifically my complaint was aimed at small lightweight items that can be sent letter or large letter post. This is basically covered by Royal Mails Universal Service Obligation which means th...

no tracking due to customer collection

buyer collected item instead of me posting it,now because i have no tracking i have to wait 14 days for payment,buyer has left positive feedback,but because i had postage only on the listing i know to wait 2 weeks for funds to be released???

Bladed items new restrictions...

Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...

Simple delivery- no collection service available

Although it is stated in several ebay articles that if as a seller you choose only Royal Mail , not Evri, then you can have parcels collected from home, THIS IS NOT TRUE. Apparently, 'it will be available in the future', so if you want to sell via eb...

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simple delivery

hello every one I have read the new postage simple delivery for small private sellers like me and I am very concerned its going to be ebay who decides what courier they think I should use, and even more concerned the buyer will choose .this is hermes...

Resolved! URGENT ebay Simple Delivery is missing the 'small parcel' size, the most used size for clothing

I truly hope eBay look at these posts and can fix this very basic and I believe major problem. The simple delivery size and weight options are missing the size of Royal Mail small packet which is the most used size of packet clothing and small goods....

Ebay prices for Royal Mail are WRONG

I have selected posting of small items via Royal Mail based the option ebay offer (based in supplying the correct size and weight) and multiple Royal Mail post offices are rejecting them as 'UNDERPAID'. For other items they did accept, Royal Mail sen...

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  • 37 replies
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Resolved! Problem With customer Selecting Evri

I had a customer who could not bid on an item and I spent so much time attempting to sort this out either by fruitless chat to a robot or speaking to people in the Philipines, Germany and South Africa. Hours and hours. Eventually customer said that s...

Combined Postage - The Truth about Simple Delivery

Since my earlier post there were multiple conflicting replies so I spoke to the sales team at Ebay. This is from the horse's mouth. Combined postage is NOT applied to Private Sellers using Simple Delivery. It may be in the future but there are techni...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Error creating a postage label but cant edit the address

I am trying to create a postage label for an order via ebay. However I get an error saying: "Your Post to address contains some errors that need to be fixed before purchasing the label. Please note that you may not be covered by the eBay Seller Prote...

User avatar by • Contributor
  • 595 Views
  • 5 replies
  • 1 kudos

Simple delivery postage charges

Previously I had used In-Post to deliver most of my items - it's a relatively expensive option but very convenient. I used to charge £5.60 at cost for a large package 2-5kg. Simple delivery forces me to charge £7.27 for using one of their much less c...

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