Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Packlink parcels
I paid for postage through packlink and sent it on the 30th aug, it's been successfully delivered on the 2nd sept. I've now (15th sept) received an email of packlink stating that I had extra charges for incorrect size/weight. It seems odd that I woul...
eBay Needs to update Evri's Delivery Pricing
I have had many problems when I selected Evri £2.94 delivery (on listings i have), but when it comes to printing the label the price jumps to £5.40 ish (which happens when the buyer is out of the normal delivery area for Evri). If it updates when you...
How can i create or buy a domestic return shipping label for my buyer in UK? i am not living in UK
i have got a return request from my buyer whatever the reason which is completely welcome and i am fully okay with it i have no problem at all.my question is i have a UK address that i can receive returns but how can i purchase or create a shipping l...
Royal Mail postage invoices
I usually buy Royal Mail postage for my sold items. I have to pay using PayPal. When I look at PayPal transaction, it looks like I pay back to EBAY UK.And now I am looking for invoices for those purchases. Where can I find them?Can I use PayPal repor...
Update on eBay's estimated delivery dates
Hello everyone, As you all know myself and other sellers have been going on about ebays estimated delivery dates. I have highlighted this issues several times on the weekly chat on Wednesday's at 2pm. I also managed to speak to an ebay staff member h...
Royal Mail International Standard Postage - Use at your own risk - A warning from a long time seller
I no longer use the service because of the following reasons: 1. Ebay often under estimate the real ETA by a factor of weeks so this will lead to many cases being opened. 2. If a case is opened, even if you have a certifacate of posting and you buy t...
Refund
I've returned the item to the seller (In germany) through Royal Mail. There had been an attempted delivery but (according to tracking) it hasnt reached them yet. Its been few months. Ive contacted Royal Mail, but they cant do anything as its in Germa...
Car wheels
Hi,Does anybody have recommendations on who I can use to ship car wheels and tyres within the UK?
Postage labels. Paid by buyer or seller?
Hi, I feel a bit confused about the postage system.I thought that the buyer paid the postage as it says in the product preview without me paying any postage.e.g. £15.00 Item subtotal+ postage (buyer pays £2.88) However, then I was guided to buy posta...
Should I return the previous yodel packlink label and put it inside packaging also.
Hello, Good morning. On May 10, 2024, the seller or ebay kindly after 8 days of patiently waiting and provided me with a new Royal Mail return label. I have a question about how to handle the previous Yodel-Packlink label. Should I also return it and...
Poste Italiane
Hello. Has anyone here in the U.K dealt with SDA U.K Operations Centre? I have a parcel that was sent to me via Poste Italiane (13/02/2024) but is now apparently being held at the above centre due to a non-delivery (I was not in). There was no non-de...
Item not delivered to global shipping hub
Hi there, I'm expecting an item to show up from the US, I'm in the U.K., and the item was due to be delivered by USPS to the global shipping depot in Glendale, but i got this message: We were unable to deliver your package at 11:44 am on March 23, 20...
eBay tracking says 'We have your parcel and it's on its way back to the sender'
Hi eBay community.I recently purchased a pair of trainers under the authenticity guarantee scheme and the seller dropped them off for postage yesterday, but the tracking says 'We have your parcel and it's on its way back to the sender' is this normal...
Resolved! Evri returned item - unable to track
Anyone offer advise please. I ordered an item before Xmas. Sent it back same day 21/12/23 as poor quality using same courier company as seller - Evri. tracking stops at 28/12/23 seller keeps telling me item not received so won't refund me. I have spe...
Buyer not picked
Hello I had a buyer pay for an item that is pick up only they failed to turn up on the first day i had a on Thursday message back asking when is best for me so I asked them to pick up today at noon and not had a reply back since so I don't know if th...
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