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Seller News: July 2025

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Delivery beem a ebay menber for donkeys years

Only never had odd item fail to turn up and that was years agoRecently moved out in the sticks rural areaCut to chase courier ERI claim to have delivered item to my address letter boxWas sent email item deliverd checked nothing on a sunday which i th...

Click and collect not an option on offers...what nonsense!!!

I am aware this has already been raised in discussion. I am starting a new conversation to raise it again and I am hoping eBay will take note. I found a thread about the issue of not being able to choose C&C when making an offer and only being able t...

Ebay Company -Seller Scam

Seller states 24H postage.After a few days i cancel the order.Ebay states i have to wait for,i dont know how many days for a refund.Tried to contact seller,no communication. Honest opinion,if you can buy from dealer,do it,save yourself the stress.See...

Ebay abuse of Buyers, and always remove feeback when asked.

I bought goods from a seller at 9:30 at night and cancelled within 2 minutes due to an error. They responded and refused the cancellation and claimed the goods were already dispatched. Their claim, which clearly was untrue, was shown to be untrue whe...

Item not received

On Summary Evri states parcel delivered 29-6-2025 to my address Not true .I found Seller very helpful .as it was a Charity I informed them I don't want a refund .I was interested to find out, what would be the outcome ,so I got Ebay involvedOn 24-7-2...

Click and Collect

Hi,My preferred 'click and collect' option is Argos in Sainsburys. But whenever I try to purchase certain products this is not an option and gives a random newsagent instead. Is this a seller option or ebay?Thanks for any response.M.

Seller ignoring request to cancel order

I ordered some headphones from a seller with good reviews, and it said they would arrive within 2-4 days. It got to the last day and still no headphones so I checked the shipping and the seller hasn't even posted them. I messaged the seller asking if...

Fake watch

Buyers be ware EBay authenticity scheme is a scam they let fake watches go through and then when you get it checked by the manufacturer they still say it’s genuine!!!!!unbelievable in the extreme!!!do not think this is a one off be careful what you b...

Grass is Greener for a Buyer.

I am very unhappy with Ebay now. Every time I want to sign in , I have to verify myself in one of three ways (Text, Call, Email ), despite having provided Nat. Ins number , Trusted device, & Driving License. So,after 21 years thought I'd have a peek ...

Resolved! Global Shipping Item Damaged in Post

Hi there, I'd really appreciate some advice. I received a poster in the post from the US yesterday sent via the Global Shipping Programme. As soon as I saw it I was worried as the tube looked crushed. Upon opening the poster has creases and damage on...

Is there a way to track my VAT refund request?

Is there a way to track my VAT refund request with ebay? I was double charged for VAT in my customs for some unbeknownst reason and had to apply for a VAT refund through the form/document upload https://ocswf.ebay.co.uk/mudcwf?deptName=CollectRemitRe...

Damaged and second hand items sold as new

Last few purchases have been really poor. New items that are clearly used returns, some damaged and unchecked. Items not matching the description, ambiguous descriptions. Generally feels like 'anything goes' these days presumably because there is no ...

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