Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Postage cost changed from agreed option
Out of half a dozen items I've purchased postage for today, I have one item which has increased from £2.94 to over £5, seemingly without rhyme or reason.The item isn't any larger or heavier than other items I've purchased postage for today, and the o...
high cost for fishing rods postage
hi been quoted by parcel force if i send 33£ postage.....seems high to me .....seen others selling postage free and selling items for 50£...theres 3 rods thanks jj-1
Seller problem
Hi Everyone. I really need your help & counsell. I received a dispute from a buyer because he hadn't received an item. He's right according to the tracking. I sent the parcel with the ebay service using the Global Shipping Plan because I wanted insur...
What to do when Royal Mail tracking down, but parcel delivered to collection point?
Royal Mail tracking is down - my purchase is with the collection point, but they wont give it to me without a code from eBay. And eBay wont give me a code as Royal Mail tracking is down. Anything I can do here?
Return postage label is tiny
I have received a return postage label for royal mail but it is far too small. I can't attach an image to this post as it has personal information on but it appears in the top middle of the page of A4, both in preview and when printing. The second pa...
2nd Class Royal Mail Tracking with Ebay label
Hi, can anyone tell me what cover there is, if any, on Royal Mail 2nd class postage when youi buy the label through Ebay?It's not a tracked service, as such (I don't think) but it shows on the sale when the item is delivered.I've had a couple now tha...
Add international shipping option for Republic of Ireland
Hi, I'm a private Northern Ireland seller of books (hobby). I haven't been getting any buyers from the Republic of Ireland which I suspect is because Ebay has been offering them extortionate postage rates via the Global Shipping Programme (GSP). I do...
Can buyer send me invoice before paying so I can adjust the postage?
Hi All I have a perpective buyer who wants next day delivery. My listing for this item is just standard delivery. Can he send me an invoice with this item on, so I can adjust the postage before he purchases? Any advice would be great.Thanks
Challenge Royal Mail over incorrect weight charges
So this week I was my turn to get a fine and admin fee for an incorrect weight item I sent. They claimed it should have been 200g postage and not the 100g postage I put it under. The item was a solo eyeshadow size 2cmx2cmx0.7cm and weight in a small ...
Watch out for the new eBay delivery services and potential underpayment issues!
I've recently seen a number of Packlink related threads/discussions, but can't find any of them, so thought I'd re-iterate a few things... Beware the new eBay delivery services!They are all grouped together (Royal Mail/Parceforce and Couriers) - be a...
Resolved! How do I charge a buyer for upgraded postal service (after buyer has paid)?
Hi, I've sold an item listed as Buy It Now, with RM 2nd class postage included. The buyer has asked me if I can send it 1st class (as they want it by Easter), and has offered to pay me the difference, but I don't know how to charge them for the extra...
Item not delivered to global shipping hub
Hi there, I'm expecting an item to show up from the US, I'm in the U.K., and the item was due to be delivered by USPS to the global shipping depot in Glendale, but i got this message: We were unable to deliver your package at 11:44 am on March 23, 20...
Wrong weight appearing on address label
I sent an item on Friday. I paid for Signed for 2nd class letter size weighing 46g. When I printed the address label it put the weight as 0.001kg - it should say 0.1kg.When I went into the Post Office to register the package and receive my Proof Of P...
Royal Mail
Royal Mail are Rubbish now, I have the online website, I put all the Details onto this website, Measurements, weight ect, They give me the price and I pay, They do the Labels and they put them on the Parcels,Once the item is nearly getting there, the...
Resolved! Packlink parcels
I paid for postage through packlink and sent it on the 30th aug, it's been successfully delivered on the 2nd sept. I've now (15th sept) received an email of packlink stating that I had extra charges for incorrect size/weight. It seems odd that I woul...
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