Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Delays due to adverse weather conditions
I have seen a spike in item not received cases against me and my late delivery defects have soared due to Due to extreme weather this was out of my control, heavy snowfall in Northern Ireland where I'm based and rest of UK followed by Storm Isha and ...
Resolved! Premium Service Eligibility & Same Day Shipping Cut-Off Time
Hi When I get top rated seller I would like to offer premium service for the FVF discount, but I have a question on how it works. Say I offer free Tracked 48 and same day shipping with a cut off time for same day at 2pm.Assume I meet the other reqs, ...
Return scam? International buyer states item defective The Item is exactly as pictured and described
I've sold a vintage designer piece of clothing. It was very well photographed. Buyer is manipulating the system and has said it's defective and wants a refund.She has sent photos showing what is shown in my images but closer up (my images were close ...
Have promoted listings become a waste of time and money ??
In the early stages I think promoted listings were generally a success for sellers however as more and more sellers started using them they seem to have become a little pointless and very expensive. Many of the items I sell are one off items however ...
Payment reported gross includes fees, why?
hi guys.Why does the ebay reporting always include "insertion fees" in the gross transaction? I always have to take it out and work that out seperately, or have I been doing this wrong since day 1? This is what i get from my generated reports: But su...
Royal Mail
On the news it has been reported that Royal Mail may drop letter delivery to three days a week. This is going to be a disaster if allowed, both for sellers and eBay. I will definitely be phasing out my card stock
Positive news
Some time ago now, Ebay decided to remove the past sales history to sellers.This made life more difficult then it needs to be .I`m glad to say it`s back .Just click on your listing and you should see the history and get a menu of options which make l...
Purchase order history
Yet another eBay nightmare to deal with today!Anyone else having problems with their Purchase Order History? Yesterday I was having problems with eBay pages loading extremely (as in 2 minutes per page) slowly so I deleted all my cookies as per the us...
Advice needed delivery attempted twice
Hello. A bit of advice here on how I stand buyer reported non delivery and when I checked the tracking I discovered that Royal Mail had attempted delivery twice but got no answer and it's a block of flats so presumably they couldn't get access to the...
New feedback policy - ebay is acting against the sellers even when buyer is openly lying.
Hi, Buyer openned INR case saying that the item didn't turned up, as "customer is always right" we offered option of shipping the order again, or full refund. Buyer opted for this first option, so we shipped the order again. On the very same day when...
Lost international signed - comp. refused?
I sent an item to Australia last year, large letter, international signed. It tracked to the 'leaving the country' stage then nothing more. Contacted RM, nothing they could do so I was advised to open a claim. Just heard that the claim has been refus...
How accurate is Terapeak for researching sold prices?
Reason I ask I just did a search and it came up with my own items I have listed, saying I sold 7 with a value of over £2000. I havn't sold a single one! Worrying as I often use Terapeak for research
Free Postage vs Charging for delivery
HiI've recently changed my eBay account over to a business account (what a nightmare!)I've been happily selling away over the past couple of years, and I ALWAYS offered free postage as I think it makes the item more attractive.But now that I have to ...
Search..........................What a mess.
1906 half crown Simple search request, please someone else try it as i get, 190219031904190519061907190819091910 That's ya lot, search engines are for Google.
Separating private a/c from business a/c
I've been a private seller for years, but now just set up a business seller account yet both accounts seem to have merged so my stuff already for sale (2nd hand toys) is now showing on my business account?!?! How do I separate the two?Thx
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