Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
NEVER AGAIN EBAY IS FINISHED
Won't ever sell on Ebay again, not only do they not respect sellers or allow you to review anything but positive.non payers who bid on items for no reason don't pay, get away free for wasting your time. When you do eventually sell they decide to hold...
GPSR
Hi. Am I been a bit thick? I doubt very much that I shall be doing it but if I wanted to add manufacturers details, certificates etc to a listing, how do I do it?I see nowhere to place this information when creating a listing and have never been aske...
Resolved! False claims made by buyer to claim free postage on returns.
I am becoming disillusioned with the returns system. Customers are claiming item is faulty so that they can claim free postage on the return. Recently a customer claimed thermal tights irritated her daughters skin and so claimed that the item was not...
Weekly chat useful or not?
As title says is the weekly chat helpful or not?So this week we learnt that private accounts from late January will get restricted again. "I understand the frustration with the reporting. EBay continue to review accounts and are taking action which i...
Christmas Rush
The doors are open. Payday has arrived and I'm ready for the Christmas rush Oh wait. Where is it. 1st November and not one sale question or offer. Anyone else started November like this? My shop fee is due so let's hope things don't continue like thi...
Help with large Royal Doulton serving tray
Hi , I was wondering if anyone be so kind and help me ,I have this large RD portia galley tray on 4 ball feet and I can’t seem to find anything about it , I have seen other sandwiches and display plates but nothing on a serving tray.It measures 17” b...
New messaging service- lacking functions, making CS difficult.
The new messaging service is increasing workload- primarily when a customer enquires about an order there is no link to the order like there was on the older messaging. So to look at the order you have to copy and paste the customer's user name into ...
Resolved! UK VAT BEING CHARGED TO COUNTRIES OUTSIDE EU?
Hi All, I'm a bit confused why the 20% UK VAT is being included when I'm shipping to countries it doesn't apply to. For example, I had sold some items to Mexico last week for £143 and the customer paid the 20% UK VAT ? Then today a customer from Indo...
False VeRO from Puma - Guilty till you prove yourself innocent
I was hit with a false vero last night and from what ive heard many others have from Puma via Red Points..... looking at the reviews for them on trust pilot its safe to say they hit alot of people with false VeROs.My item is an older track jacket so ...
No other postage option other than eBay delivery powered by DPD its expensive and putting buyers off
I have been into my settings and looked at all postage options. All internation and business is swtiched off.I cannot change the postage from; eBay delivery powered by DPD eBay delivery powered by DPD. NO other option, I am not posting overseas. Its ...
Selling issue
Iv not listed many items, and since 2months now iv been trying to list an item for £400 my profile states am above standard not sure what that means ? My limit is £554.26, but doesn't allow me to list an item at £350 and currently i have 2 items list...
Labelling requirements in Spain Starting 1st January 2025
Hi I'm just wondering whether anyone at Ebay or on the forum can confirm that the new labelling requirements in Spain starting 1st January 2025 is like that of the German packaging act and require all commercial parcels e.g packaging entering the cou...
Selling used electrical items , liability insurance ?
Not too sure if my last post got through ... Any ideas what insurance would I need ( if any ) for selling used electrically items on ebay ? I am looking to possibly listing used game consoles and hi fi gear but been told that i may need some sort of ...
GPSR - what to do when you sell components, not products
Under EU law the items I sell are not classified as finished products, therefore GPSR does not apply. From what I can see there is no way to indicate that your items are exempt - if you sell in a category eBay considers to be covered by the legislati...
ebay shop and duplicate international items
I own a uk store/shop and list all of my items on ebay.co.ukI also list some of the same items on ebay.com.. but this duplicates the item in my store, is there a way around this?or am I doing something wrong? this is confusing for customers seeing do...
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