UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Netherlands buyer charged US shipping rate - Bug?
I made a sale to the Netherlands and noticed the buyer was charged much too much for postage.I assumed the international postage rates had got swapped around (there was a longstanding bug last year that did this sometimes on relisting items) But doin...
Adding a new debit card to my wallet.
Can Anyone please tell me H-O-W to do it? Thanks, Chris
Resolved! Condition Description / Item Condition Text-Box missing on draft listing page
Hi everyone. I started making a listing page draft some days ago (am taking it slowly - am new to EBAY and still getting used to it + I don't have much time to work on it sometimes). I can't remember if when I started the draft the text-box field "Co...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Not receiving item sold email for GSP sales
I'm not receiving any emails notifying me of GSP sales. For sales within the UK, the emails come through OK. Anyone else having this problem? I've triple checked my selling/notification/email settings...
THIS STORE HAS NO INVENTORY AVAILABLE IN YOUR LOCATION ?????
5/2/25 & Just got a message from an American buyer who sent me a screenshot of my ebay shop , when he wanted to check my ""seller's other items"" therefore I had a look on previous posts & seen this has been ongoing for the past 5 months!!!!!!!!!!!!!...
Search results issue, when will ebay listern and make improvement???
Raised this in the weekly chats and it's been mentioned by many other members. Searching for products such as 'blue topaz solitaire ring' brings up endless results from United States and India. UK buyers are going to want to see items from UK sellers...
Prevented from exchanging contact information for collection order
I've sold an item for collection only. The buyer has paid and I tried to send a message to them with my number and the address to collect from and I got the following message:It appears your message contains contact or payment information which is no...
Listing impressions and views have stopped as of 01/05/25 and are missing for the 2nd
I've just checked my impressions and views for today and there none. It's not like there's spaces where views and listings should be for the 2nd, there isn't any. The last bars on my charts are for the 1st and the charts stop there - today hasn't hap...
Royal Mail Tracking missing
The Royal Mail's Tracking Number is not automatically being entered on to the Order when a postage label is purchased with eBay over the last 7 days. It marks the item dispatched but not delivered. I noticed the Tracking numbers missing & looked up t...
Resolved! Price in basket is completely wrong
I don't even know where to start. Last time it was downloading some executable code from eBay's backend - eBayISAPI.dll - now maths has left the building lol
eBay not working with my Huwawei P30 phones running andriod 10 or build number (EMUI) 12.0. *HELP*
Hi there, eBay community; I have a Huawei P30 phone as well as the Lite version which runs with the latest version of itself being EMUI 12 or android 10 / 11. Although it is EMUI 12 suggesting is it based on android 12 Huawei runs separately to andro...
Evri tracking not updating
So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...
The straw that broke the camels back - Frustrated with eBay
It’s one thing after another it’s seems, the lacklustre app which has limited features and requires constant login to the website to make any meaningful changes, confusion over fees, trying to verify your bank account... Which I’ve tried over the pas...
Disappearing Drafts !!!!
Has anybody else had this happen to them over the past few days ...Ive done some research and gather its not a new issue however ive been setting up drafts over the past week getting ready for this weekend , signed in yesterday and 8 of my drafts had...
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