Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Revise advert. NOT SIMPLE.
Revise advert. NOT SIMPLE. Each and every time I revise an advert the submit tab brings up a red banner warning, something is wrong. Scroll down and the postage is the highlighted area. WHY, I only changed the wording of text and if postage was good ...
Repeated issue with listings being removed in error due to being a prohibited item
Hoping someone can offer advice on a frustrating issue. My UK-registered online pharmacy account keeps having legitimate over-the-counter (OTC) listings incorrectly flagged and removed as prescription meds. This happens every few weeks. The main prob...
Resolved! Condition Description / Item Condition Text-Box missing on draft listing page
Hi everyone. I started making a listing page draft some days ago (am taking it slowly - am new to EBAY and still getting used to it + I don't have much time to work on it sometimes). I can't remember if when I started the draft the text-box field "Co...
Disappearing Drafts !!!!
Has anybody else had this happen to them over the past few days ...Ive done some research and gather its not a new issue however ive been setting up drafts over the past week getting ready for this weekend , signed in yesterday and 8 of my drafts had...
eBay not working with my Huwawei P30 phones running andriod 10 or build number (EMUI) 12.0. *HELP*
Hi there, eBay community; I have a Huawei P30 phone as well as the Lite version which runs with the latest version of itself being EMUI 12 or android 10 / 11. Although it is EMUI 12 suggesting is it based on android 12 Huawei runs separately to andro...
App not working
App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was
Tracking numbers from labels not uploading
Since yesterday tracking numbers from ebay royal mail are not uploading only the ones you pay extra for such as 24hrAs i have a lot of items this is a real pain to do each one myself.Also we need the tracking to get paid on timeanyone else got this p...
Glitch? Signing in - Ebay account ID not found
Update from post yesterday... when trying to sign in my seller Account ID is not recognised on Firefox or Chrome. It is on Edge. To sign in on Firefox I can only acheive this by using my email address.Once signed in , my account ID is shown, confirmi...
How do I switch from business to personal?
When heading to account settings, it seems eBay does not allow me to switch between account types.I used to be a sole trader and now just don't do it any longer and would like to convert to personal. I've read online that I should make a new account,...
New eBay app update - changes postage!!
Very frustrated as the new eBay app update is causing me problems I use the “sell similar” option and it annoyingly changes my worldwide postage to European Union on every single listing useless! iPhone 15Jack
My tracking number used to send different parcel to a buyer.
Sent via Yodel a parcel from Sutton, Surrey containing glass item to buyer in Cumbria. Parcel size 45x12x10cms (17½”x 5”x4”). Tracking shows a parcel was delivered 9 days later on 13th Nov; last 6 days being at Carlisle depot. Buyer immediately left ...
Edinburgh Roadshow
Hi, I am attending the roadshow in Edinburgh tomorrow and when downloading my pass and checking the intenary I realised I have not selected the guest option.I was planning on attending with an associate- Can I still have this option please?
Bypassing Ebay to sell off site
I tried to report a seller over the Bank holiday . A private seller with around 10 listings, each showing multiples of the 'brand new' items on the back of their delivery truck, in their yard, with their business name, telephone number etc on a boar...
Unable to list items in inventory
As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...
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