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Forum Posts

Global shipping program eBay error

two customers have complained of not being able to purchase under the Global shipping programme, eBay in the last two days 10/11 April . Customer Support says its an error they are working on . Is there an update on when this error will be fixed and ...

Can't change from sole trader to limited business

I can't change my entity from sole trader to a limited company, there is no edit button available. Tried different browsers, clearing cookies/cache etc. but still I can't change this. Originally tried updating details last week and was told to wait 2...

NoEdit.jpg

New combined invoice feature doesn’t work

I notice the system has changed in relation to sending a combined invoice. Now it appears to have a separate page where all the orders eligible for combined invoice are displayed. Keep getting this error message no matter what I do in terms of cleari...

purchased label,didnt realise but never used ebay label.took parcel to postoffice used my own money

Has anyone else had this problem.i am not sure how this happened but the buyer of my parcel brought the postage label.but i did not realise i had to use that label.i took my parcel to the postoffice used my own cash to pay postage.now i have lost my ...

I haven't been able to make a new listing or revise one for almost 2 weeks. Need Help

Hi all, First time poster so I apologise if this in the wrong section. As title suggests I can not make any new listings or revise any existing listings without getting a "global error" page with the URL "undefined:XS_CALL_ERROR". This has been going...

Given an already used tracking number

I recently returned to selling after a hiatus of about 6 months. I purchased two labels from ebay using Royal Mail Tracked 48 but the tracking numbers aren't doing anything on ebay and are showing as delivered in October last year on the Royal Mail s...

A new device is using your account

I keep getting this message every time I log in to my ebay account.I use ebay on three devices, my mobile phone, my laptop and my desktop.Yesterday and so far today I have had the above email sent to me 5 times. There doesn't seem to be a way to stop...

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Winning Items I Haven't Bid On.

3 items in my Watchlist state that I'm the winning bidder at the moment, but I haven't bid on the items. The highest bidders on each item are not me. It's not my user name & the feedback figure is way lower than mine. What's going on. Also, some of m...

App not working

App not working, says update and won't. Just stuck in a loop of trying to update and it saying it has the latest version. Whatever you did put it back the way it was