eBay

Hi All,   I just wanted to hear everyone else's experiences as i feel i am sometimes the only person going through these situations. I get quite a few customers that buy items, keep it a few days and return it used. Some in original condition, some not. In the beginning i tried to fight it but realised quickly you do not refund them, they quick to threaten with negative feedback.  Some items i have "free returns" so i get punished for return reasons such as "just did not like it"    I am also finding on these message boards others are experiencing similar buyers that accuse you of selling fakes only to either keep the item for free, or give negative feedback and destroy your business, when they did not read or understand the product advert. Sure ebay removes the comment but that negative stain is never removed. Does anyone have any better way of dealing with these buyers ?    I mean i am sure you all agree, 1 negative feedback of "this is fake" and your ebay business just plummets....   Does anyone else experience similar problems and how do you deal with the buyers ? I try to always be friendly and helpful and ask them how we can resolve there problem, but does not always work or sometimes they wont even reply.   Becomes frustrating at times and very stressful, when you reliant on ebay for an income.   Any opinions / thoughts will be greatly appreciated.   ... View more

Hi, I have just sold an item on eBay and the seller has paid for the item. However, there is no money on my PayPal or on hold. What should I do? Thank you. ... View more

 I guess you're all still working from home ??? restrictions are easing everywhere but ebay it seams !!   I can't phone you and don't get a call back !!!   Come on please help us sellers, we've stuck by you through all of this !!! ... View more

Hi Folks   Courier lost goods, customer opened a Case, I responded by sending Replacements, customer now happy.   There is an email trail.   How do I close the Case?   Cannot find the method within the maze of details!   All help appreciated.   Thanks.   David ... View more

I am a private seller and have had VAT added to an item I have just sold to an American friend. .First time this has happened so wondering is this correct?. ... View more

hi  i sold an item to someoen in the USA and im in the UK (im new seller and and all my sales are to people in the UK so its the first time for me seeling to someone outside UK) i printed a UPS shipping label and i sent the item but i forgot to put commercial invoice and now they are returning the parcel back to me.  so please can someone tell where can i find the commercial invoice? and how do i fill it up please any help will be really appreciated im stuck ! ... View more

So I have the out of stock option enabled on my listings. I sold an item and the listing went oos and hidden, I got charged £1 fee on this as I'm in the promotion . Now if I update this listing to add 1 more to this listing will ebay count this as a multiple quantity listing and charge me 10% or still £1 fee. Is it possible to keep updating the listing to 1 available after I sell each item on this listing and get £1 fees? ... View more

Hi   I have a buyer who is constantly being rude and abusive via messaging as I will not accept their offer which is a 3rd of the asking price.   The price is clear on the listing with a lower make offer set but the buyer is no where near that price and has decided to be rude and abusive, it appears there is no way to report buyer behaviour before purchasing.   Any info would be great on how to do this. ... View more

Under the new Managed payments comming from ebay, if you use Pay Pal as a payment method do your payments go from Pay Pal to Ebay then to your checking account? ... View more

So eBay is telling me here that I can list up to 1000 items this month, and it expires on July the 1st https://imgur.com/a/Z4pdXAa     But when I go to list my 11th item it says I have listed the maximum of 10 things this month?? Why did eBay say that in the first place??   And no, I am not selling what they consider "motors or classfieds" ... View more

I have asked non payer to settle invoice but no reply or payment. Can I second offer to runner up in auction and how long do I have to wait to do this ... View more

Hello all.   Just noticed I have been paying listing fees as I am now over my alloted 250 listings that I pay for with a Basic Shop. I have only been selling for about 6 months on eBay and in that time there has always been 1000 free listing promotions from eBay but I notice now that I didnt get it this month.   So I am wondering if this is the same for everyone? Or just me?   Thanks ... View more

"We’re sorry. We were unable to set up pre-approved payments. Please try again later. Please return to the merchant and choose another way to pay."   I am new seller to ebay and i want to pay my ebay fee thourgh paypal automaticaly and this massage show me when I am going to link paypal as a my automatic payment method. does any one know to how to fix that? ... View more

Hi I have a Church pew for sale and it currently has 153 views and 11 watchers but collection only are people allowed to view at my home before bidding I am in West London so in a good catchment area so if someone emails me to view is it allowed to let them view or is it a bad idea Thanks for any advice given it woulb be appreciated ... View more

New rules for click & Collect are confusing? Can you only use the service for items with a starting price of £5? I have items priced at £3.99 and go up to £85. Click & Collect is either opt-in or op-out for all listings. Not sure what the new rules mean? or what to do now? as you can't choose which listings to apply the service to. ... View more