i need urgent help please

[mmesa_uk]

hi 

i sold an item to someoen in the USA and im in the UK (im new seller and and all my sales are to people in the UK so its the first time for me seeling to someone outside UK) i printed a UPS shipping label and i sent the item but i forgot to put commercial invoice and now they are returning the parcel back to me. 

so please can someone tell where can i find the commercial invoice? and how do i fill it up

please any help will be really appreciated im stuck !

[tobiasd4 · Accepted solution]

Google UPS commercial invoice, all info there.

[mmesa_uk · Accepted solution]

hi thanks allot for your reply
i found an invoice document but i have no idea on how to fill it can tell me how please?

[tobiasd4 · Accepted solution]

If you searched, gives video how to do it:
https://www.youtube.com/watch?v=FGS6XIGKUwA

[mmesa_uk · Accepted solution]

hi
i have seen that video ...is this the invoice that i need to fill ? https://www.ups.com/assets/resources/media/en_GB/invoice_1.pdf

[tobiasd4 · Accepted solution]

If that is what video said, then print it off & full it in.
I use Royal mail, simple form they provide at PO.

[mmesa_uk · Accepted solution]

if i print it how many copies do i need to include in the parcel?
thanks

[vijorey]

It appears you are an unregistered business seller, trading illegally on eBay! 

[mmesa_uk]

how ? i dont understand what you mean ? i always sell and i have no problems?

[ruby*tuesday]

Your Trading. Buying to Sell On. You need to Register as a Business. Go to Help and Contact at the top of the Page and type in "Upgrade My Account." You need a Business Account not a Private one.

[mmesa_uk]

do i need to be business seller to ship internationally ?

[ruby*tuesday]

No but you need to Register as a Business to Sell Dead Stock Trainers. Private Accounts are for Selling 2nd Hand Items from your Home. Things you don't want anymore.

[vijorey]

You need to read UK government website it is the LAW and you need to upgrade prompto before Trading Standards come knocking on your door.
You are depriving Byers of their rights.
You do realise, that being unregistered a buyer can claim a refund for any reason and send back in any condition up to 13 months from purchase and you would be forced to refund including return postage and you would not have a leg to stand on...

[mmesa_uk]

hey
thank you all for letting me know and helping me out as im new to ebay 🙂
appreciate it

[vijorey]

You are welcomed x