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Buyer opens item not received case.

I sold a shirt on eBay 2 months ago and shipped it using Royal Mail tracked 48, the buyer has now opened a case 2 months after they purchased, saying it has not been received, the tracking doesn’t show delivered however I believe Royal Mail have forg...

Resolove issue with buyer

Seller raised a return whcih was unfounded - but also the item was damaged on inspection - How do I get hold of ebay to help. Buyer has also given me my first negative feedback in 15 years

Trading assistants

Hi, I’m just wondering whether there is a trading assistant directory, in order to find someone local near to you? I researched it and it says there is but I know it’s not officially supported by eBay themselves and was just wondering how it works. T...

Shadow ban? What do I do

My listings have been getting zero views, this is across the board with everything I have listed. I don’t think I have made any violations. What is the best course of action

Resolved! How do I add variants to my T-Shirts?

I've been trying to add variants to my T-shirts for size and colour but I can never find any place to add this information. The eBay guide just says add them using SellerHub but I've searched every corner of that page and can't see anything. I also r...

Resolved! Return dispute

Hi,I sold a set of hair straighteners back in December. 2 weeks later I got a message from eBay to say they stepped in for a return. The buyer didn’t contact me and went straight to them. The buyer is saying they are faulty when I know that isn’t the...

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Account restricted, funds on hold

How long can ebay legally hold on to my funds ?They have restricted my account with no warning or explanation and say I have to upload tracking for all I have sold to prove delivery. All items I have sold have Royal Mail tracking uploaded and all my ...

ebay and facebook marketplace

ebay will be adding facebook marketplace to it's listing channels. the roll out starts with sellers in america germany and france, with plans to expand more regions over time.

eBay seller survey

Just completed a eBay seller survey. If you are concerned about the changes on buyer fees and payments suggest, if you get the chance, mentioning this in the survey.

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