2 non paying bidders

[tinas19]

Am selling a google pixel 9 pro xl and it’s now twice someone is not paying the first one cancelled order and now no response to second buyer so am having to relist again it’s very frustrating and time wasting.

[tressygirl]

eBay allow members 4 full days to pay then you can cancel the order citing Buyer Has Not Paid,  this gives the buyer a well deserved strike on their account.  They are only allowed one before buying restrictions are imposed.

Always block non payers from returning:

https://www.ebay.co.uk/bmgt/BuyerBlock?

You could relist the Pixel Pro as a fixed price Buy it Now item and select immediate payment.

@tinas19 

[dancewithadingo]

Good Afternoon Tinas

As you now have a good idea of just how much people will pay for the item the next time around make your listing a Buy It Now with instant payment required.

[tinas19]

First buyer requested to cancel order saying found cheaper elsewhere and no response from second one

[tinas19]

Put a auction start price of 499.99 and buy it now of 699.99 paid 1089 for phone but will take your advice thank you

[lucy_farmer]

Hello Tina,

I don't mean to be overly pessimistic here, but I've noticed you have 'click and collect' as one of your postage options.

I'd avoid that with an item this expensive.

Ebay have a habit of hanging on to the payment for very expensive items (that are unusual items for that particular seller) for rather a long time, and until delivery is 'confirmed'.

There's been a bit of confusion recently about *when* ebay consider an item sent to 'click and collect', is actually delivered.

Is it:  delivered to the C+C store? or when the buyer has actually collected it from there?

I think the ebay rep on these boards said it was the buyer collecting was the proof. And there's a fair few people working in C+C shops who don't know the relevant process (or don't care!)

Special Delivery (with a signature) to an actual address would be my choice...

[tressygirl]

Did you cancel the first one, you need to cancel that order citing Buyer Requests to Cancel ?

For the second  they only bought the item today and may not even know they won the auction.

You do need to wait 4 days as you may just have a late payer. When this time lapses you cancel for Buyer Has Not paid.

Then, as suggested relist as a Buy it Now item, the phone must have a ceiling level, a price you'd be happy to receive.  List it for that price and select immediate payment required.

@tinas19 

[the-nutwood-collection]

Items over £450 must have a signature on delivery to be eligible for seller protection.

How would this work with C&C?  The person collecting it doesn't have to sign for it - is the signature of the C&C shop good enough for seller protection to kick in if the item's collected?  However, without a buyer signature, the buyer could say that they hadn't collected it.  I know Argos don't check the collector's identity because I often collect stuff for my OH.

As you recommend, SD with a signature would be far safer for a costly item.

[jckl1957]

The phone only sold this morning and Ebay allow the seller 4 complete days to pay.