Seller News: July 2025
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Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Very possible fraudulent Buyer
Hi have just sold my husbands camera to the highest bidder, went through the process of taking it to the post office using Ebays prepaid label. When I got home my hubby told me he has just checked the address of the buyer, and it seems that the perso...
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
Resolved! how do you list anything bigger than 61cm?
Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...
Making a refund
An item was returned to me, correctly. I'm trying to make the refund but the Ebay system won't let me. (The money is in my account, before you ask!) Is it me or is there a current fault with Ebay?
Simple Delivery Address Labels
I'm sure most eBay sellers will have had sales to buyers addresses containing some errors that require googling to make sense of the address, or sometimes require contacting the buyer for address clarity. In the good old days before the so called awf...
Resolved! Someone used my items images to make a sale..
As above. What can be done about this? Surly this is not allowed?
Item not delivered ebay policy vs Royal Mail claims policy
Hi, Do any other UK sellers have advice on the following. When a buyer reports that an item has not been delivered, it gives the seller 3 working days to respond otherwise ebay can be asked to step in and refund the buyer from the sellers fund. Contr...
Resolved! Simple Delivery more expensive for letters & large letters
With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please. If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I ...
How do you list anything bigger than 61cm? Part two.
Haven't had much time on this yet but first attempts with this new listing format today is like this to get back to your own carrier who will take your large/small items, (preview works, not tested with listing): Still start with over £750 - £800 is ...
Resolved! Simply delivery
Simple Delivery on eBay is absolutely terrible. It severely limits sellers and doesn’t even include all the couriers I used before. Honestly, it feels like a disaster — I don’t know who came up with this system, but it looks like something pushed by ...
When are people going to take responsibility for their own actions ?
When are people going to take responsibility for their own actions ?recently we have had a couple of INR requests via ebay system.. In both cases the item has been shown as delivered via Royal mail tracking and upon checking the GPS and photo match b...
Is GSP broken?
Two items recently I've sold using Simple Delivery for UK buyers and GSP setup on the listings for non-UK buyers. Both times the item was won by someone abroad and they end up at the end of the auction being asked for their delivery information! And ...
Resolved! It needs to be more visible when a buyer pays for upgraded postage.
I offer free delivery on most of my items, but also offer next day postage for a fee. I tend to miss when a buyer upgrades postage a lot. You get no indication on the "manage orders" page, you have to go into the "order details page" to check if they...
Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales
Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...
Resolved! Unable to send Invoice or Combine Postage
So usually when I sell multiple items to a buyer I send them an invoice and adjust the postage accordingly - there is no such option there at the moment - there is a link to combine items so I click on that and then try and collate them there and get...
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