15-04-2024 11:40 AM
I have got about 15 Yodel deliveries either despatched or delivered from the last week which has not updated at all on the ebay website. You have to actually click through to Yodel's site to see updates. Royal mail is tracking perfectly. Anyone else experiencing the same issue?
16-04-2024 12:42 AM - edited 16-04-2024 12:43 AM
Got exactly the same thing . Parcels sent and delivered last week not showing any movement on ebays tracking (most are stuck at "Tracking number provided" on ebay a couple show "We have your parcel. Please check back for updates" ) but clicking on the link shows delivered . A couple of orders sent last week but only delivered after the weekend have just updated in the last hour from "Tracking number proveded" to now show full tracking and the green tick.
16-04-2024 3:39 PM
Hi city_sprint_cycles & pjdb4,
We normally mirror the data coming from the courier, and sometimes you might see a delay on the updates. However, if it's been a while and this is still happening to you, please confirm the item number and the tracking number, and I will be happy to work on this for you guys to see if there is anything we could do from our end to help with this.
Thank you,
Marco
13-06-2024 11:10 AM
Same issue here! Photographic evidence of item delivered on Yodel app but still showing as out for delivery in ebay. Please advise.
07-08-2024 11:26 AM
I'm getting only updates from ebay and not yodel
15-08-2024 10:12 AM
Ebay tracking is proving to be totally wrong on 99% of my Yodel parcels. I always tell my buyers to ignore Ebay tracking and go straight to the carrier's website for accurate information.
02-10-2024 11:31 AM
exact same issue but no deliveries either been on to ebay and yodel(still pulling my hair out) and yodel say out for delivery to you when they get a parcel, not when out for delivery, so tracking is consequently inacurate/false
21-10-2024 12:13 PM
I am having the same issue, please can someone assist me, it has put my payments on hold due to this