Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

No option for standard letter postage?

I'm trying to list a 7" x 5" art print, and the only delivery option shown is "large letter". Where the hell is letter? First and second class? HELLO EBAY?!

Simple Delivery Unused Postage Label Refund - eBay not paying out

Simple Delivery for light, low value items is a nightmare. I sell something for a few pounds, eBay automatically charge me £2.72 for the label even though the item would only cost me £1.55. So I pay the £1.55 and complete a refund request for the £2....

Cancelling your 30th sale

Didn't know anything about this new rule that you need to provide your ni number to ebay after your 30th sale I don't really want to do it so what if you cancelled your 30th sale (send the item to the customer anyway) and just take the hit? Then obvi...

Scammers

I have lost all trust in eBay & wanted to warn sellers of a scam I have been subjected to, and eBay have been no help at all!! I recently sold a ring, whereas I was contacted immediately, from a person I thought was the buyer, asking me to change the...

Be Aware! Offer prices INCLUDE the Buyer Protection Fee

I made a sale on my personal account this morning for a set of headphones that I had listed at £59.95 with it set to auto accept offers over £50.00. A buyer made an offer 10% below asking price, so £54.00 and as I have it set to auto-accept above £50...

Reasonable postage cost - Average Rating low despite using Simple Delivery

I use Simple Delivery for 99% of my sales, free postage for the other 1% but my average rating shows 4.8 for "Reasonable postage cost" How can it be fair for me to be penalised for a postage rate I have no control over. Anyone suffer similarly and ha...

Age verification postage

how to select a postage with age veification

Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?

I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...

"Simple" delivery of large items - what a fail - forced to wait at home for a whole day.

So having sold a large item (plastic wall cladding sheets, about 1kg, but 1 metre long) I had the joy of "simple" delivery to content with. Only option for the size was the large size, which it turns out is DHL collecting it. No option to drop off, h...

eBay removed an item "Policy Violation"

I had a genuine new and boxed Apple iPhone charger, which came direct from Apple with my work phone. The charger was surplus to requirements and my work said I was free to do whatever I wanted with it, so decided to put it on eBay. It was sold, but e...

Raising a court recovery claim against Ebay

I am raising a court recivery claim against EBay (uk) for interest on my witheld selling funds. Can i suggest to anyone who is experiencing this dubious and frankly damaging behaviour from Ebay do the same. Sellers need to take a stand against EBays ...

Resolved! Listing rejection due to Ebay suspecting item is coiunterfeit, how can I appeal?

Listing rejection due to Ebay suspecting item is coiunterfeit, how can I appeal? Ebay rejected my lsiting for a fragrance as suspected of bing counterfeit when it is in fact a genuine item. How can I appeal this decision to get the item listed? Many ...

Downward Trend in Sales- October 2025

Hello everyone, how are you doing? There has been a downward trend in our sales from start of last week . We have a business account and everything has been normal up unitil last week. We are slowly going away from ebay platform due to fees structure...

Return request - "Just don't like it"

I'm hoping someone can help me with a return request I've just had. I sold some sheet music for a small amount, buyer has received it today and immediately asked to return giving the reason "just didn't like it". There is absolutely nothing wrong wit...