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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Rip off eBay

Another corrupt company has now shown me that they have joined the growing scam culture that is unfortunately being accepted in our country. It all comes down to the simple things that we are tought to avoid by our elders are now acceptable in today'...

Got Scammed by a seller and eBay refuses to help

So, i bought an item, and apparently de seller marked the item as delivered almost as soon as i Bought it. (The shippment history states that the item arrived from China in just 2/3 hours, which is impossible.). So according to this, the item arrived...

EBAY IS A SCAM - DO NOT SELL FROM HERE

Do not sell your items here.I am having to post this on my partners account as conveniently eBay has indefinitely suspended my account. Please if you was like me an honest customer that had a hobby/ passion for selling luxurious items as a little sid...

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Bladed items

Think Ebay are just annoying members now for the sake of it. Bearing in mind I don't list bladed items! I have just received an email from Ebay, posted part of it below:Since you’re listing bladed items on ebay, we’re writing to let you know about so...

Cancellation / Refund Process as a Seller

Hi All, I’m a bit confused about how cancellations / refunds work as a seller and can’t seem to find a straight answer. If a buyer cancels and order, and I refund them using my eBay balance, when / will that money be returned to me? I feel like I’m b...

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  • 8 replies
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Resolved! Issue with sold item discovered while packing, have msged buyer to resolve but no response

Hi, I sold a camera, the lot consisted of the camera itself, the original box and instructions and also a soft pouch that I believe a previous owner had bought separately (as it wasn't branded and the camera wouldn't fit properly in its original box ...

Refunds

Why do eBay take a refund from you - when the buyer has not paid yet - but requested the refund as ordered by mistake.Then ebay take out of your funds.No payment has gone through as of yet - except the payment from my funds for a mistake someone has ...

Hidden listings due to policy violations

Since 1st March, I have had a total of 5 listings hidden "due to policy violations". I have had a total of 3 prolonged chats with support (after spending a lot of time getting past the bot) and appealed all 5 .The listings have been active and unchan...

Winning Bidders Who Won't Pay

If a person bids on an item in an auction and wins but then refuses to pay without good reason, why isn't there a sanction that prevents them from bidding on other items until they have paid the seller or at least some compensation if they don't want...

Resolved! Cancelled order

Hi. I listed an item for collection. A buyer bought it before asking me of its condition and when he can collect. He then said that because i am away this week, he needs to cancel the purchase. He is saying that i need to have included the informatio...

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