Buyer has purchased an item w the wrong address listed. I had already purchased the label before the buyer informed me. I have contacted them and cancelled the order but am unable to cancel the postal label through seller hub as per Ebay help states. Says this label can't be cancelled? Any ideas?
I would suggest that you cancel the order and advise the customer to correct their address and then re-order so that you can send. eBay state somewhere that you must send to the address on the order to obtain full protection.
