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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Rip off eBay

Another corrupt company has now shown me that they have joined the growing scam culture that is unfortunately being accepted in our country. It all comes down to the simple things that we are tought to avoid by our elders are now acceptable in today'...

Hi-Fi Choice June 2025 Opinion 'The day the music died'

Interesting piece by Steve Sutherland in this month's issue p.81. Sub-title is 'Steve Sutherland is staggered at the way Ebay (sic) appears to have committed commercial suicide and destroyed its online market for pre-loved hi-fi and vinyl'. The featu...

User avatar by • Engager
  • 168 Views
  • 1 replies
  • 4 kudos

Introducing automated positive feedback... April 2025

Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...

Incorrect Feedback

Hi I have recently sold a console. All is great and payment received, no issues. However, I now have positive feedback but the purchaser made a complaint about cosmetic damage and said I don’t respond to complaints. The ebayer never once messaged me ...

User avatar by • Contributor
  • 384 Views
  • 9 replies
  • 0 kudos

Resolved! Ebay automated feedback.

On my other selling account, Ebay have started leaving 'Automated Feedback'.I know this can be overwritten by the buyer if they choose to leave feedback. It says ' Order completed successfully, tracked and on time'That's a lie. The little bits I sell...

NEGATIVE FEEDBACK FOR BUYERS

FOR SOME REASON BEST KNOWN TO THEMSELVES EBAY DO NOT ALLOW SELLERS TO LEAVE BUYERS NEGATIVE FEEDBACK YET BUYER CAN LEAVE FOR SELLER. I UNFORTUNATELY HAVE FROM TIME TO TIME HAD NON PAYERS AND OBVIOUSLY THEY DESERVE NEGATIVE FEEDBACK BUT CAN’T LEAVE UN...

User avatar by • Engager
  • 21168 Views
  • 193 replies
  • 57 kudos

Upgrading from a Personal account to Business account - do you keep your old feedback rating?

Cos of the new Private selling changes, especailly the not very Simple Delivery, I'm considering upgrading my existing private account to a Business account. I understand the fees and T+C etc, but can't find a clear answer on what happens to my exist...

EBAY IS A SCAM - DO NOT SELL FROM HERE

Do not sell your items here.I am having to post this on my partners account as conveniently eBay has indefinitely suspended my account. Please if you was like me an honest customer that had a hobby/ passion for selling luxurious items as a little sid...

User avatar by • Contributor
  • 13327 Views
  • 70 replies
  • 19 kudos

eBAY SALES NOW AND BEFORE

Reading recent and current postings on this forum, I note so many experienced private and business sellers reporting their sales are at an all time low. Alarmingly some of these sellers have been with eBay several years … 10, 15, 20 years plus. Being...

User avatar by • Helper
  • 569 Views
  • 9 replies
  • 0 kudos

Reviewing buyers

I had two similar items for auction and one has paid, one hasn’t. I accidentally reviewed the buyer that hasn’t paid, not that big an issue, but why does eBay encourage reviews with leave feedback if the item has not yet been paid for? Also why doesn...

LISTEN TO YOURSELVES.

I marvel at the imagination of some of those regular posters on this forum who come up with ideas of what if, I think, eBay will, eBay won’t, eBay should, eBay can’t etc. No one knows what the situation will be in 3, 6 , 12 months time (most certainl...

User avatar by • Helper
  • 385 Views
  • 6 replies
  • 0 kudos

Feedback ALERT!!!

Hi everyone. Just had a VERY interesting conversation with a lovely Customer Service lady over in the States regarding feedback. I have just found out a little more about this new eBay Automated feedback system. If you send an item via this 'excellen...

User avatar by • Contributor
  • 607 Views
  • 11 replies
  • 3 kudos
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