Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Why are international returns so difficult?
Given how easy they make it to purchase items through the global shipping programme, why do they make returns so difficult? I recently sold something to a buyer in Italy. I've had so many problems in the past with buyers from Italy, I almost cancelle...
eBay applying tariffs to physical music format GSP sales despite being exempt?
Has anyone selling to the US via the Global Shipping Programme had tariffs applied for vinyl/CDs/audio bluray/tape sales by eBay? US Customs and Border Protection (CBP) have confirmed that these formats are exempt from the new tariffs because they ar...
Can not open the ORDERS or sold items page its blank
Any one having problems with getting there sold items page ??? I had email saying I had sold an item went to the orders or Sold items page ,, NOTHING blank page // cleared all cookies still non of my sold item are showing up how do you get a postage ...
"Simple" delivery of large items - what a fail - forced to wait at home for a whole day.
So having sold a large item (plastic wall cladding sheets, about 1kg, but 1 metre long) I had the joy of "simple" delivery to content with. Only option for the size was the large size, which it turns out is DHL collecting it. No option to drop off, h...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Listing content locked
I'm trying to edit some of my listings, but the images title and description are locked from editing, does anyone know why?
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
Evri - Useless courier
This is my second experience in the last three months of what a useless courier Evri is .One parcel lost and the other marked as delivered but to where they haven't a clue. Post code correct and buyer hasn't received his parcel. On checking with Evri...
ebay feedback policy a farce
Hello allI recently sold a camera {used} and clearly stated as such. After a few days the buyer queried the warranty of which as a used item there isn't one ( red flag raised) 3 weeks later after he'd had it a month he decides i advertised it as a "n...
Resolved! Buyer cancelled an hour after I posted it. I don't want to cancel until I have the item back.
Hi, I sold an item to a buyer who requested I post it urgently. I obliged, rushing to the post office on my break only to receive a cancellation request an hour after I posted it. How thoughtful of him. Now when I go to "accept" the cancellation it s...
Collection nightmares ......again!
After having a rant on this forum a few day`s ago about selling a COLLECTION ONLY item 7 times, and every time the buyer has asked me to post to them as `I cannot collect`. Which has caused me to have to cancel the order and then constantly relist. I...
Resolved! Unable to send Invoice or Combine Postage
So usually when I sell multiple items to a buyer I send them an invoice and adjust the postage accordingly - there is no such option there at the moment - there is a link to combine items so I click on that and then try and collate them there and get...
Resolved! Have suspended all sales due to Simple Delivery - Absolute Joke of a policy!
What a god awful system this is and as such Ive suspended all of my listings as Simple Delivery simply does not work for my business The vast majority of my items are small car parts which fit into letter envelopes, SImple delivery has increased cost...
"Mark as dispatched" - gone
As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...
Resolved! Your payouts are on hold until you update your account details.
My bank account hasn't changed at all, I have had no problems receiving previous payments but eBay has decided to reverify and put a hold on my payouts? I have clicked on the red banner to "update" my bank account with the same details. It wants me t...
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